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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location and room rates
The room was mostly clean. The property in general is just old and needs updated. The entrance to the building away from the office was propped open with a block the entire time I was there. Absolutely zero security. There was a homeless guy charging his phone right outside of that same door and peeing on the building when I came out the first morning. In my room, someone had tampered with the windows so you could not lock them. I ended up removing a propped up quarter from one of the windows and a piece of plastic from unde... read more
Business response:
Dear Guest, Thank you for taking the time to share such detailed feedback about your stay. While we are glad to hear that your room was clean, we sincerely apologize for the serious concerns you encountered regarding security and the overall condition of the property. The safety and security of all our guests are of utmost importance to us, and we take it very seriously. We appreciate you bringing these issues to our attention. Your observations are extremely valuable, and we will be sharing this with our team to ensure that... read more
Parking was very adequate so no long walks to get inside. Staff was amazing very helpful and knowledgeable abiut whats around to do. Definitely recommend this location for so many good reason.
Business response:
Dear Guest, Thank you for your kind words. We are delighted to hear that you found the parking convenient and appreciated our staff’s helpfulness and local knowledge. It’s wonderful to know that their service enhanced your stay and made your experience enjoyable. We truly value your recommendation and look forward to welcoming you back again soon to Extended Stay America. Sincerely, Hotel Management
Staff was great! Super friendly people. The hotel looks different then it did in pictures, had a really strong smell throughout the entire hotel. Brought back food to our room but the smell was so strong it was hard for us to eat in there.
Business response:
Dear Ruth, Thank you for your kind words about our staff. We are glad that they made a positive impression with their friendliness and hospitality. However, we are sorry that the overall environment of the hotel impacted your comfort and ability to enjoy your meals. We understand how important a fresh and welcoming atmosphere is, and your feedback has been shared with our housekeeping team for immediate attention. Thank you again for your patience. We hope to have the opportunity to provide a more pleasant stay in the future... read more
Nice and friendly staff
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 2.8 star rating with 2,200 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.