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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Extended Stay America Hotel Fort Worth - City View is located at 5831 Overton Ridge Blvd, Fort Worth, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice staff. Needs upgrades.
Business response:
Dear Tanaye, Thank you for posting your review of Extended Stay America. Our goal is to provide an exceptional experience for our guests, so reading about our staff being friendly and accommodating is a pleasure. We also appreciate you mentioning the need to update our hotel. Updating and renovating our hotel is always ongoing; various parts are scheduled for renovation soon. We hope you will revisit to see our improvements and dedication to outstanding experiences.Sincerely,Hotel Management
Stayed here over a week and my room was cleaned once. I’ve asked and asked can someone clean the room and they never do after claiming they are. Manager is more unorganized than staff.
Business response:
Dear Kalab, We are sorry you encountered issues with our housekeeping during your stay. It is very unusual for our team to be unresponsive to a guest's needs when made aware of a problem, and typically our housekeeping staff works hard to deliver outstanding service. Therefore, we sincerely apologize this was not the case during your recent stay. We have shared your feedback with our associates and will use this as an opportunity to improve our service delivery. Thank you for sharing your feedback; we hope you will return an... read more
Great stay
They are great people at the hotel
Business response:
Dear Lori, Thank you for sharing your excellent review of your visit to Extended Stay America. Our goal is to make your visit as comfortable as possible and assist you with whatever you need. Therefore, we especially appreciate your lovely comments recognizing the service provided by our team, and we will surely share your compliments with them! Thanks again, and we hope you will stay with us again soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 4.2 star rating with 1,070 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.