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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business getaway Service was superb and room was superb but the elevator is always out . It was broken previous times and still broken this time yet I still had an amazing stay
Business response:
Dear Derick, Thank you for your kind words regarding our service and accommodations; we're delighted to hear you enjoyed your stay despite the elevator issue. Please accept our sincere apologies for the inconvenience caused by its ongoing maintenance. Rest assured, we are actively working to resolve this matter to ensure a seamless experience for our valued guests. Your feedback is invaluable to us, and we appreciate your understanding and patience. Should you choose to stay with us again, we'll strive to make your experienc... read more
I was here during COVID and liked it then so I came back to stay for other reasons.
Everything was great but the bathroom tub was dirty and had hair in it
Business response:
Dear Zentavia, Thank you for your feedback. We're delighted you enjoyed your stay at Extended Stay America overall. We apologize for the inconvenience with the cleanliness of the bathroom tub. Your comments will be shared with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope to welcome you back for a flawless experience.Sincerely,Hotel Management
I didn’t see any bugs plus it was semi clean they said in process of redoing. Was ok for the price I just needed a place to lay my head They staff was really good and nice so that helped
Business response:
Dear Denise, Thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed the expectations of our guests; therefore, we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional stay you deserve.Sincerely,Hotel Management
I like the room and the wheel chair access bathtub
More like a Motel not a Hotel Hotel smells awful. My room had so many roaches. Had lots of sketchy people. I did not sleep well. I will not book here again.
Business response:
Dear Guest, Thank you for the feedback regarding your stay in our hotel. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 2.8 star rating with 2,215 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.