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Extended Stay America Hotel Fort Worth - City View is located at 5831 Overton Ridge Blvd, Fort Worth, TX. This business specializes in Hotels & Motels and Other Lodging.
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I was here during COVID and liked it then so I came back to stay for other reasons.
Everything was great but the bathroom tub was dirty and had hair in it
Business response:
Dear Zentavia, Thank you for your feedback. We're delighted you enjoyed your stay at Extended Stay America overall. We apologize for the inconvenience with the cleanliness of the bathroom tub. Your comments will be shared with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope to welcome you back for a flawless experience.Sincerely,Hotel Management
I didn’t see any bugs plus it was semi clean they said in process of redoing. Was ok for the price I just needed a place to lay my head They staff was really good and nice so that helped
Business response:
Dear Denise, Thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed the expectations of our guests; therefore, we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional stay you deserve.Sincerely,Hotel Management
I like the room and the wheel chair access bathtub
More like a Motel not a Hotel Hotel smells awful. My room had so many roaches. Had lots of sketchy people. I did not sleep well. I will not book here again.
Business response:
Dear Guest, Thank you for the feedback regarding your stay in our hotel. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
Maintenance in the building needs to be better The faucet in our bathroom leaked all night and it was a big leak , looked like mold up by the shower head no coffee machine in the room and the first morning we got up early for complementary coffee at 7:30 and it was not up and out yet ….. I mean I guess we got what we payed for
Business response:
Dear Daisy, Thank you for the feedback regarding your visit to our hotel. Please accept our apologies for the leaking faucet and any inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. Hopefully, we will have the opportunity to make it up to you on a future visit. We also regret any inconvenience you experienced regarding our breakfast service. Thank you again; we wish you all the best with your travels.Sincerely,Hotel Management
Extended Stay America - Fort Worth - City View has a 4.2 star rating with 1,033 reviews.
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.