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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Extended Stay America Hotel Fort Worth - City View is located at 5831 Overton Ridge Blvd, Fort Worth, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Eric, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for choosing us and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management
The front desk receptionist was friendly and fast. I had a loud customer next door and called the desk and they handled quickly.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're delighted to know you were impressed with the attentive service provided by our associates and that you had a pleasant experience while you were here. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Business response:
Jacquelyn, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Didn’t like, the breakfast was coffee and oat meal, this was different than what I saw on the website and I expected more.
Business response:
Thank you for your feedback about our hotel, and we are sorry you were not happy with our grab-and-go breakfast choices. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will come back to stay with us another time and hope our breakfast selections are more to your liking. Sincerely, Hotel Management
Comfortable Amazing
Business response:
Steve, thank you for letting us know your visit at Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Noor, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Not impressed Reserved a double bed but they didn’t have a double bed and didn’t make any attempt to accomodate us. It smelled like smoke in the room. There was a roach on the wall and we found a small bug in the beg.
Business response:
Velma, we apologize for the odor and cleanliness issues you encountered in your rooms. We are very concerned about your experience and have brought this to the attention of our housekeeping department. We assure you that remedial steps are underway so such issues don’t happen again. Please consider giving us a chance to redeem ourselves in the future. Sincerely, Hotel Management
The cleaning crew didn't do a good job. Food remnince and other's socks under the bed, the overpowering smell of weed through the corridor and a non existent breakfast.
Business response:
Dear Alton, it was a pleasure to have you as our guest and appreciate the valued feedback. We are sorry our complimentary grab and go breakfast offerings did not meet your satisfaction and for the smokey stay. When we receive this type of feedback, it is always shared with our management Leaders so they have knowledge of the areas that need our attention. Thank you again for your comments, and please consider staying with us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 4.2 star rating with 1,033 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.