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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the gift of feedback, your opinion is valued and treasured as we work to improve our quality of service.
Check in was good, the cleanliness of the room wasn't the greatest. The tub was not clean and the Kitchenette counter definitely needed repair, there was only 3 pillows which were small and not so comfortable.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had a pleasant stay, but we are sorry for the discomfort you had with the pillows and regret the cleanliness issue you encountered. We appreciate your comments and will share it with the appropriate teams. Thank you for choosing us, and we hope to see you soon. Sincerely, Hotel Management
The staff were helpful and responsive when I had a question or need.
Business response:
Thank you for being our guest. We are pleased overall you had a pleasant visit and that you liked our associates. We appreciate your feedback and hope to welcome you back in the future. Sincerely, Hotel Management
Great location to services and TCU to Hotel great location. Could use some detailing
Business response:
Stephen, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
This location was close to a job site that I had. Upon arrival the receptionist had a small Attitude she looked as if she did not want to be there. Her responses were not friendly at all and never one smiled or asked how can I help you when I walked in.
Business response:
Thank you for sharing your experience with our hotel. Although you liked our location, we apologize for the issues with the front desk staff and we appreciate your patience and understanding. We are grateful for the feedback and will be working on improvements. It would be our pleasure to welcome you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 2.8 star rating with 2,215 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.