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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The smoke free room smelled strongly of smoke which was not caused by other guests standing outside the room with AC blowing it in as the staff explained to us. The bedding and towels were quite old and threadbare. The bathroom was cleaned very well however.
Business response:
Thank you for your valuable feedback about your stay. We are sorry for the inconvenience you experienced due to the smoke odor. Your feedback will be shared with the appropriate team so that necessary steps can be taken. We will also share your concerns regarding the beds with the leadership team. Again, we apologize for the issues you encountered. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Only adequate for shower and sleeping. The room was minimally equipped as a hotel room. No hair dryer, iron, microwave or coffee pot.
Business response:
Donna, thank you for choosing to stay at our hotel. We are sorry for the disappointment you had with our in-room amenities. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Also, items such as blow dryers and other things are kept at the front desk and are complimentary. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. Thank you again... read more
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Business Only thing about extended stays (even the 1's here in atlanta) is if you staff multiple days in a row they dont clean your room or change your towels until after you checkout, or upon request. maybe due to being understaffed. But great stay. Was in town for work. comvenient location to shopping and restaurants. the cousins bbq next door was amazing. good food good ppl there. Comfortable room I had aa well. Would stay again.
Business response:
Shelton, thank you for choosing Extended Stay America while you were here for work. We are glad you had an overall great stay, liked our convenient location and comfortable suite. Kindly note, our housekeeping services are provided to guests staying eight or more nights, respecting their privacy of the home-like living. However, these services are always available upon request for a minimal fee. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
There is a non advertised $150 damage deposit that is CASH ONLY! If it wasn't for Lirica's kind professionalism I would have immediatley looked for another hotel. 203 smelled like smoke even though it is supposedly a smoke free hotel. Only recommend because of the staff.
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 2.8 star rating with 2,215 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.