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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Extended Stay America Hotel Fort Worth - City View is located at 5831 Overton Ridge Blvd, Fort Worth, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Everything was great. Could use having someone cleaning my room and replacing some towels when i stay more than 2 days.
Business response:
Johnny, thank you for staying with us and for sharing your feedback. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
The Clerk, maybe she was the Manager, was very nice, very helpful in giving me some directions for driving. Nice lady. On a negative note, there was no hair dryer in the room. First hotel I've been seen in 30 years that didn't have a hair dryer in the room. And I've been in hotels all over USA, parts of Mexico, parts of Germany, and all over China and 8 other countries in Asia.
Business response:
Don, thank you for sharing your thoughts about your stay. We are happy to know you liked our courteous service, but we apologize for any miscommunication regarding our in-suite amenities. Our guests often bring their personal items from home to use in their suite, so that's why our hairdryers & toiletries are available upon request at the front desk and always complimentary. We are sorry if we did not communicate this to you at check-in. We hope the positive aspects of your visit will encourage you to choose us again in the ... read more
Good for price, friendly, clean and thats about it
Business response:
Gina, thank you for choosing Extended Stay America. We are glad to know you were impressed with our friendly staff and that you were happy with the value we offer. We appreciate your business and look forward to seeing you back again. Sincerely, Hotel Management
The front desk check in was nice and efficient. NO ice machine on property. A/C unit in room was noisy. The bathroom shower curtain rod was “falling” out of wall and would not close correctly;thus not keeping water inside shower. Water in shower/tub dropped all night. Only a sack breakfast to-go.
Business response:
Kim, thanks for being our guest. Although you liked the check-in experience, we sincerely apologize for the maintenance issue you encountered in your room and regret the way our staff dealt with the issue while you were here. Your feedback is discussed with the concerned team in an effort to deliver better service going ahead. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Business response:
Huixiu, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great experience
Business response:
Many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you for your gracious rating of Extended Stay America. We are glad to know you had a good time here and were satisfied with all the aspects of your visit. We hope to host you again soon. Sincerely, Hotel management
The first room we had smelled of smoke, staff quickly changed our room which was much more pleasant. Very easy to accommodate our needs. This is a wonderful location for our purposes and we will use it again.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know our staff was able to make up for the inconvenience you had in your previous room and ensure you rest of the stay was a comfortable one. The feedback for the odor is shared with our housekeeping team to do a deep cleaning of that particular room. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 4.2 star rating with 1,033 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.