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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Luke, we are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
Business response:
Mary, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Michael, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Emily, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Weekly rate too expensive for the comfort and cleanliness
Business response:
Thank you for choosing our hotel. We are sorry our hotel did not meet your expectations. We have made a note of your feedback as it will help us to improve our service moving ahead. We hope you will give us another opportunity so that we can make your next visit a memorable one. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
The hotel is in a nice area of SW Fort Worth. The lady at the desk was very kind and made the check-in process quick and easy. The room was okay. Large space. But I couldn’t get as comfortable as I would have liked under the sheets because the sheets seemed old. I could tell that they were clean/washed, but they had that 2-star feeling about them. Other than the sheets, the room was fine. Good enough for a one night stay.
Business response:
Thank you for choosing us on your trip to our city. We are glad you liked the spaciousness of your room and that you were impressed with the service delivered by our front desk associates. However, that you weren’t happy with the quality of the bed sheets. Your feedback will be used to deliver better guest experiences. It was a pleasure having you, and we hope to deliver you with an exceptional time on your next visit. Sincerely, Hotel Management
Not bad for a quick stay. Comfortable. Heating cooling water worked . Bathroom and kitchen was clean. Bed was comfortable. Overall it’s worth the stay especially at the price . I would recommend
Business response:
Thank you for evaluating your stay with us. We're glad to know you liked your well-equipped room and that you found us to be at a fair price. We appreciate you recommending the Extended Stay America. Please come see us the next time you are in Fort Worth. Sincerely, Hotel Management
The beeakfast is a joke.. no juice, no milk, no wwater. No designated breakfast area. No fruit choices. No breakfast. Only coffee and hot water for oatmeal, no bowls, spoons. Dry granola bars. This is not BREAKFAST. Other than that id stay again.
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 2.8 star rating with 2,215 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.