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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Demaras, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
i liked the location of it and the customer service. I thought the rooms were okay..my fridge didn't work, but other than that pleasant stay.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad our location was ideal for you and that you were pleased with the service provided by our associates. However, we're sorry for the inconvenience you had due to the refrigerator in your room. Please know our maintenance team is fixing the problem immediately. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
Steven, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It was ok for just 2 days. If you’re looking for luxury, this is not the place. The beds are very uncomfortable. I did love that it had a kitchen.
Business response:
Thank you for being our guest at Extended Stay America. We're glad you liked having a kitchenette in your room, but we're sorry that you were not completely satisfied with our beds. Please know our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Business response:
Ashley, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Ronald, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
I guess! The pictures I seen wasn't the same as how the room really looks
Business response:
Thank you for reviewing our hotel. We're glad to know overall you had a pleasant time with us, but we're sorry for not meeting some of your expectations with your room. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
When we pulled back the sheet, there was someone's strands of hair on the sheets.
Business response:
Lonnie, thank you for reviewing your experience at our hotel. Although you liked certain aspects of our hotel, we apologize for the inconvenience you experienced in your room. Your feedback is shared with the housekeeping team for review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 2.8 star rating with 2,215 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.