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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Extended Stay America Hotel Fort Worth - City View is located at 5831 Overton Ridge Blvd, Fort Worth, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk check in was nice and efficient. NO ice machine on property. A/C unit in room was noisy. The bathroom shower curtain rod was “falling” out of wall and would not close correctly;thus not keeping water inside shower. Water in shower/tub dropped all night. Only a sack breakfast to-go.
Business response:
Kim, thanks for being our guest. Although you liked the check-in experience, we sincerely apologize for the maintenance issue you encountered in your room and regret the way our staff dealt with the issue while you were here. Your feedback is discussed with the concerned team in an effort to deliver better service going ahead. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Business response:
Huixiu, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great experience
Business response:
Many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you for your gracious rating of Extended Stay America. We are glad to know you had a good time here and were satisfied with all the aspects of your visit. We hope to host you again soon. Sincerely, Hotel management
The first room we had smelled of smoke, staff quickly changed our room which was much more pleasant. Very easy to accommodate our needs. This is a wonderful location for our purposes and we will use it again.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know our staff was able to make up for the inconvenience you had in your previous room and ensure you rest of the stay was a comfortable one. The feedback for the odor is shared with our housekeeping team to do a deep cleaning of that particular room. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Nice quiet place to lay your head for few days. Did have a small problem with shower but staff voiced that they would
Business response:
Thank you for the nice feedback of Extended Stay America. We are glad to know you were happy with our well-kept property and that you had an enjoyable stay. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
The carpet smelled of athletes feet otherwise the room appeared clean.
Business response:
Thanks for evaluating your feedback. We apologize for the odor issue. Your feedback for the carpets are shared with the housekeeping team to do the needful. Please consider giving us a chance to improve our impression on you on your next visit to our area. Sincerely, Hotel Management
Ok stay Was decent other than the shower head not being fully attached and there being no soap or lotion for the guests
Business response:
Samuel, thank you for staying at Extended Stay America. We are glad you had a pleasant time here. We value your feedback as it will help us improve our guest experience moving forward. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Great room Great little getaway place. very clean. Friendly staff and check in was smooth. I will be definitely be going back
Business response:
Thanks so much for your review of Extended Stay America. We’re delighted to know you were pleased with your clean room and that the hospitality provided by our staff met your expectations. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 4.2 star rating with 1,071 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.