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Extended Stay America Hotel Fort Worth - City View is located at 5831 Overton Ridge Blvd, Fort Worth, TX. This business specializes in Hotels & Motels and Other Lodging.
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Bad experience Walking in the room smelled bad like mold or mildew. There was a dirty towel hanging from the shower with hairs entangled in it, bugs crawling around the bathroom sink. Cracks in the window, tape in the back of the remote as it had no back where the batteries are, floor in the kitchen and bathroom was sticky. I didn't walk around with out shoes on once. Thank goodness the bed was clean or looked that way. I didn't even want to take a shower because I didn't trust wrapping my body in their towels.
Business response:
Thank you for being our guest. We truly apologize for the issues you experienced and the inconvenience it caused. Your feedback has been discussed with our housekeeping and maintenance team to review and resolve the problem immediately so that our future guests never encounter the same. Thanks once more, and we truly hope you will give us an opportunity to host you again in future. Sincerely, Hotel Management
Smelly Just had an old order. Smelled old or had a funny smell over all it was decent for the price. I would stay again
Business response:
Olivia, thank you for staying at Extended Stay America. We are glad you had a pleasant time here and that you liked our affordable rates. Your feedback with regard to odor issue has been shared with our housekeeping team to be more diligent in their efforts. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Nice hotel The property was nice however the front desk wasn’t very pleasant. We had to wait 30 minutes to check in because the clerk “just couldn’t manage” at the moment.
Business response:
Carla, thanks for being a guest at Extended Stay America. Although you had a great stay with us, we apologize for the inconvenience at the time of check-in. We will be sure our front office team delivers better service going ahead. Your business is appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Becky, thank you for your generous rating of Extended Stay America. We are delighted to read that you had a good stay and enjoyed all that we have to offer. We hope you give us the opportunity to host you again on your next visit. Sincerely, Hotel Management
Good stay All our requests made at reservation time were met. The bathroom could use updating Cracks around the drain of the tub. Staff was pleasant and very helpful. Location was quiet. I would have had a hard time on an extended stay because I am short (only 5' 2" ) and most of the cupboards would have been hard to reach.
Business response:
Thank you for your review. We apologize for the cleanliness issue you had in your room and that we didn't promptly correct this. Your feedback has been shared with my housekeeping team to ensure they follow the inspection procedures thoroughly so such instances are not repeated. We hope you the positive aspects of your stay will bring you back when in the area. Sincerely, Hotel Management
Business response:
Teresa, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Loved My Stay Front Desk Service Was Great Demond Made Sure I Was Very Comfortable
Business response:
Chasanie, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff. Everyone from our team has appreciated you for highlighting their efforts. Reviews such as yours mean a lot! Thank you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
comfortable for a night it was comfortable. it looked a little dated. frig wasn't on (didn't need it). overall it was good.
Business response:
Gustavo, thank you for choosing to stay at Extended Stay America. We are glad to know you had a good time here and were satisfied with all the aspects of your visit. We value your suggestion and made a note of it. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Extended Stay America - Fort Worth - City View has a 4.2 star rating with 1,071 reviews.
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.