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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Extended Stay America Hotel Fort Worth - City View is located at 5831 Overton Ridge Blvd, Fort Worth, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Checked in late and clerk was very nice
Business response:
Dear Erika, your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Hotel Management
Not secure. Ok stay. 1 pillow had what I hope was make up stains. Debris under bed. Washcloth and pen under recliner. Side door by my 1st floot room did not close. Definatly NOT secure.
Business response:
Dear James, thank you for your review and for letting us know what you enjoyed most about your visit. However, we are sorry for the concerns with your room, and we appreciate you bringing this to our attention. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We want to provide every guest with a seamless, outstanding experience; therefore, we look forward to having you stay with us again so we can show you our dedication to exceptional hospitality.Sincerely,Hotel Managem... read more
The price and location was somewhat reasonable but overall not a very clean place.The front desk is pretty friendly if u catch the afternoon ladies the housekeepers suck the halls are alway dirty and smells like dog urine. On more than one occasion ive checked into a room that had clearly not been clean at all full trash can under kitchen sink the bath tub looked like it hadnt been cleaned in months and the worst of it all there was dried feces in the restroom on the floor and yet the room had been mark That's cleaned. My be... read more
Business response:
Dear Michelle, thank you very much for posting a review of your stay. It is nice to read that we met most of your expectations. However, we do apologize for the issues you had with your room. We have shared your comments with our housekeeping staff and want to thank you for this valuable feedback. We look forward to having you stay with us again.Sincerely,Hotel Management
Not OK.. Not good. Room not clean. Plastic pillows. People laying around on sidewalk. Loitering around front desk. Felt very unsafe despite being nice neighborhood. See attached photos. They speak for themselves! I give this hotel a 0. And I’ve never done that. Will never stay here again. Personally I felt stuck here because it was already paid for. I feel I should be entitled to a refund for having to endure this! I use Hotels.com for all my hotel stays.
Business response:
Dear Guest, thank you for your recent stay at our hotel. We appreciate your taking the time to post your review, as we value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way.Sincerely,Hotel Management
Great place to stay that is close to everything you would need
Business response:
Michael, thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Great location very handy to anything you need
Very Disappointed No chair in the room, mirror placed behind the TV, lovely aroma of weed in the building, and a huge water bug that scared my wife right out of the bathroom as soon as we arrived.
Business response:
David, thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a be... read more
The stay was quiet, the room was clean, and the staff was helpful. The property shows signs of a limited budget for upkeep, but everything worked.
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 4.2 star rating with 1,033 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.