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Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Buen punto cerca de todo.
Business response:
Dear Hector, Thank you for your feedback! We are delighted you enjoyed our convenient location and that your experience was satisfactory. We look forward to welcoming you back to Extended Stay America on your next visit!Sincerely,Hotel Management
Great
Welll first off I called to see if I could get an early check in because I was having a treatment done. He said he would try his best, but when I called back he was very rude to me. Than there was a naked man running around the hotel and the police was called. The bathroom had a men’s hair all over the sink and in the toilet was gross. Around the toilet was dirty. I wasn’t happy.
Business response:
Dear Elizabeth, Thank you for sharing your experience with us. We appreciate your insights and are grateful for your feedback. We sincerely apologize for the issues you faced, including the cleanliness of the bathroom and the unfortunate incident you encountered. We strive to maintain a high standard of service and cleanliness, and we regret that we fell short during your stay. Your comments have been shared with our team to ensure an enhanced experience for future guests. We hope you will give us another opportunity to prov... read more
Not unless you really need the location Towels missing .. trash can missing key didn’t work..no mattress pad… front desk clerk tried her best to cover up the problems. Not unless you really really need the location.
Business response:
Dear Bill, Thank you for sharing your review. We sincerely apologize for the inconvenience you experienced during your stay and for any oversights by our housekeeping and maintenance teams. We will address the issues you have mentioned, ensure necessary improvement, and work hard to prevent recurrence. We appreciate your acknowledgment of our front desk clerk’s efforts to assist. Your feedback is invaluable in helping us improve our services. Thank you for bringing this to our attention.Sincerely,Hotel Management
Location was great!
Business response:
Dear Colby, Thank you for staying with us during your recent trip to the city and appreciating our location. We are happy you had a pleasant time, and our team made it better by providing a clean and comfortable room as per your expectations. We look forward to welcoming you back for another great experience soon.Sincerely,Hotel Management
Staff are super accommodating and friendly!
Business response:
Dear Bridget, Thank you for your kind words about Extended Stay America! We are delighted that our staff provided you with accommodating and friendly service. Ensuring our guests feel welcomed and taken care of is our priority. We appreciate your feedback and look forward to hosting you again soon for another enjoyable stay!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,496 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.