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Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Sleep only It served its purpose...i was only there to sleep.
Meh, its good enough Hotel showed its age. It was clean enough, mildly smelled of cigarette in the non smoking room. The staff was mostly friendly and helpful. There seemed to be a lot of children staying there and they convened in the parking lots all evening into the late night hours, playing football amongst the guests cars, bouncing the ball of hoods and windsheilds etc. I moved my car around the other side where it was quietest and was less likely to be damaged.
Business response:
Dear Matthew, We appreciate you taking the time to share your experience with us. Thank you for pointing out the aspects you enjoyed. However, we're sorry to learn that your stay didn't meet your expectations entirely. Please accept our apologies for the unwanted smell and any disturbances caused by other guests. Your feedback is invaluable as it helps us identify areas that need improvement, and we'll certainly address these concerns. We hope you'll consider staying with us again, and we'll do our best to ensure a more enjo... read more
It was overall a nice stay, very clean and comfortable
Business response:
Dear Nishka, We are delighted you chose to stay with us at Extended Stay America. We appreciate your excellent feedback and are happy to read you enjoyed your stay with us. Our team works hard to exceed our guests' expectations and ensure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. We look forward to your next visit.Sincerely,Hotel Management
There was nothing wrong with the property itself but there was one guest who made me uncomfortable
Business response:
Dear Sharon, Thank you for commenting on your recent experience at our property. We are glad your stay was pleasant. However, we are disappointed if you had any issues which kept you from thoroughly enjoying your stay. If your visit is not going as expected, we encourage you to reach out to anyone on our team so we can quickly and efficiently address your concerns, as we want to create great experiences for all of our guests. We hope you give us another chance to provide you with the exceptional stay you deserve.Sincerely,Ho... read more
Not great, not terrible The place isn't great. The room was clean, other than the carpet looking bad due to the age of it, but it's sort of all falling apart. The bathtub faucet dripped, there are a lot of poorly patched holes all over the place, the bathroom counter needs repair, etc. The bed was squeaky and not super comfy, etc. It's not great. The price was very low, so don't expect anything great. The little breakfast they serve is prepackaged snack bars or oatmeal. The A/C unit worked. It has a fridge and a microwave an... read more
Business response:
Dear Guest, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,389 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.