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Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk staff are always pleasant and nice the manager was sooooo nice everyone was helpful it was very clean friendly area who ever is runing that place keeps it in tip top shape
All good Clean, very good price, kitchen is a bonus, though I didn't need it. Will remember this hotel for the next time I'm in Fort Worth.
Business response:
Dear Cornelis, We are delighted to hear you enjoyed your stay at Extended Stay America! Our clean accommodations and well-equipped kitchens aim to provide value to all guests. Thank you for considering us for your future visits. We look forward to welcoming you back!Sincerely,Hotel Management
Friendly staff at check in. Poor selection of toilletries. Very poor breakfast. Noisy around the property at night. The neighborhood is nice, and there are shops and dining options nearby.
Business response:
Dear Mario, We are delighted you found our staff friendly at Extended Stay America! However, we apologize for any inconvenience with the toiletry selection and breakfast. Your feedback is invaluable, and we will work to improve these areas. We are glad you enjoyed the neighborhood's amenities and nearby dining options. We look forward to welcoming you back for an even better stay in the future.Sincerely,Hotel Management
Thank you.
Business response:
Dear Christopher, We are delighted you enjoyed your stay at Extended Stay America. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will return whenever your travels bring you to Fort Worth.Sincerely,Hotel Management
Q
Doors were hard to open, stair railing unstable, tv didn't work, could not call management, had to walk down to office. No toilet paper, no bed cover, just a sheet, no trash can, clock radio could not change time. Was 1 hour early, could not reset! Sold my booked double bed room and they had to give me a single.
Business response:
Dear Sandra L, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
Room I booked was not available. Pet waste on the stairs. But overall it was fine for the price.
Business response:
Dear Michael, Thank you for choosing our hotel for your visit here. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
That location does not have rooms with two beds . Food was still in refrigerator. Keys were not given have to ask for door to be opened every time you leave and come back.
Business response:
Dear Jasmine, Thank you for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to give you the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,458 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.