This profile has been claimed by the business owner or representative.
Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable Stay was comfortable it's been awhile since I stayed in a extended stay since the last time wasn't good. But this time it was okay. I loved the location, close to shopping. It was on the outside of downtown so it was cool.
Business response:
Dear Tracey, We are pleased that everything went well for you during your visit to our city. It's nice to know that you were delighted with your clean room and convenient location. Thank you for choosing Extended Stay America, and we look forward to your next stay. Sincerely,Hotel Management
The property was back off the street so I drove past it as there was no sign that the driveway was to get to it. The room was dirty. Whoever had the room before had pets as there were bowls on the floor along with French fries under the table. We asked for room service and never got it. We had to ask for more towels which they did swap. The one bed didn't have an extra blanket. They advise breakfast but there isn't any. No coffee maker in the room or things for the kitchette. The have a coffee bar in the lobby however that i... read more
Business response:
Dear Amanda, We deeply regret the inconvenience you encountered during your recent stay. We apologize for the frustration caused by difficulties locating our property and the cleanliness issues in your room. Ensuring our guests have a seamless experience is paramount, and we regret that we fell short on this occasion. Additionally, please accept our sincere apologies for any service shortcomings, including the oversight with room service and amenities. Your feedback is invaluable, and we are committed to addressing these con... read more
Room was nice and clean.
Good
I have stayed at this property several times over the years. I stopped staying here, under previous ownership/management because the price was prohibitive. I was pleased to see the rate, thru Expedia, for this past weekend. WOW. things have changed. It was def conv to where all I needed to go for a family funeral weekend, HOWEVER, lower cost apparently means less quality and features. They are a CARD only location, no cash, and I didn't know this until I called the day of check in. Checking in was very easy and quick. The ro... read more
Business response:
Dear Dave, Thank you for taking the time to share your experience. We sincerely apologize for the disappointment of the card-only payments, the lack of amenities, and the condition of the room. Please rest assured that we will address the issues you've highlighted with the appropriate team to ensure that similar situations are avoided for convenient stays in the future. Additionally, as an extended stay, our brand requires, besides other amenities, kitchenware to be available at the front desk so guests can collect it upon r... read more
Business response:
Thank you for staying with us at Extended Stay America Medical Center. We really appreciate you choosing our hotel. We hope that you enjoyed your stay with us. Please come back to visit us again.
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,496 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.