This profile has been claimed by the business owner or representative.
1601 River Run, Fort Worth, TX, 76107, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It was close to Cooks children’s hospital
Business response:
Dear Robert, Thank you for choosing Extended Stay America. It is nice that you were happy with your visit, had a wonderful time, and enjoyed our location close to hospital. Please visit again the next time you are in the city to enjoy our area and services. Sincerely,Hotel Management
The front desk staff are always pleasant and nice the manager was sooooo nice everyone was helpful it was very clean friendly area who ever is runing that place keeps it in tip top shape
All good Clean, very good price, kitchen is a bonus, though I didn't need it. Will remember this hotel for the next time I'm in Fort Worth.
Business response:
Dear Cornelis, We are delighted to hear you enjoyed your stay at Extended Stay America! Our clean accommodations and well-equipped kitchens aim to provide value to all guests. Thank you for considering us for your future visits. We look forward to welcoming you back!Sincerely,Hotel Management
Friendly staff at check in. Poor selection of toilletries. Very poor breakfast. Noisy around the property at night. The neighborhood is nice, and there are shops and dining options nearby.
Business response:
Dear Mario, We are delighted you found our staff friendly at Extended Stay America! However, we apologize for any inconvenience with the toiletry selection and breakfast. Your feedback is invaluable, and we will work to improve these areas. We are glad you enjoyed the neighborhood's amenities and nearby dining options. We look forward to welcoming you back for an even better stay in the future.Sincerely,Hotel Management
Thank you.
Business response:
Dear Christopher, We are delighted you enjoyed your stay at Extended Stay America. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will return whenever your travels bring you to Fort Worth.Sincerely,Hotel Management
Q
Doors were hard to open, stair railing unstable, tv didn't work, could not call management, had to walk down to office. No toilet paper, no bed cover, just a sheet, no trash can, clock radio could not change time. Was 1 hour early, could not reset! Sold my booked double bed room and they had to give me a single.
Business response:
Dear Sandra L, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
Room I booked was not available. Pet waste on the stairs. But overall it was fine for the price.
Business response:
Dear Michael, Thank you for choosing our hotel for your visit here. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,496 reviews.
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.