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1601 River Run, Fort Worth, TX, 76107, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Overall I enjoyed my stay so far but I’m a little disappointed because my refrigerator didn’t work. I asked front desk to move me or fix it and they said they couldn’t so I had to call guest services and complain to get something done about it.
Business response:
Dear Zoee,Thank you for your feedback. While it is encouraging to hear that you enjoyed your stay overall, it is disappointing to learn about the inconvenience caused by the non-functional refrigerator and the initial lack of resolution. Providing timely and effective assistance is essential, and your comments will be shared with the team to improve response protocols. Your concerns are important, and measures will be taken to ensure similar issues are addressed more efficiently in the future. We hope to have the opportunity... read more
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Business response:
Thank you for staying with us at Extended Stay America Medical Center. We hope that you enjoyed your stay with us. Please come back to see us real soon.
Didn't get any new toiletry/towels on a 2 day stay trip
Business response:
Dear Jae,Thank you for your feedback. It is regrettable to learn that toiletries and towels were not replenished during your stay. Providing essentials for guest comfort is a priority, and this matter will be reviewed with the team to prevent such oversights. For future stays, please do not hesitate to request any needed items from the front desk, as they are always available to assist. Your experience is valued, and steps will be taken to ensure a more seamless and pleasant visit next time.Sincerely,Hotel Management
Never got our room serviced. Blankets had stains on them
Business response:
We do apologize for any issues that you had during your stay. We are committed in making sure that we meet the expedations of our guests. I hope you will come back again soon.
Business response:
Thank you for staying with us at Extended Stay America Medical Center. We hope that you enjoyed your stay with us. Please come back to see us again.
Business response:
Thank you go staying with us at Extended Stay America. We hope you enjoyed your stay with us. Please come back to see us again.
Business response:
Thank you for staying with us at Extended Stay America Medical Center. We really appreciate you choosing our hotel. We hope that you enjoyed your stay with us. Please come back to visit us again.
Good
Business response:
Thank you for staying with us at Extended Stay America Medical Center. We hope you have enjoyed your stay with us. Please come back to see us again.
Business response:
Thank you for staying with us at Extended Stay America Medical Center. We hope that you enjoyed your stay with us. Please come back to see us again.
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,389 reviews.
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.