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Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn't check out the breakfast as I was told it was just breakfast bars and such. Parking was ok. Signs were posted everywhere to put your belongings out of sight and that the hotel was not responsible for theft. Not reassuring. The room was smelly, as an unused stuffy smell. I openned the windows and went out for a few hours. When I came back it smelled better. The refrigerator reeked upon opening, so quickly closed it again. Else, all was good. For the price, it wasn't bad.
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate your comments regarding value and parking, and we are glad parts of your stay met expectations. However, we sincerely regret the concerns you encountered, particularly regarding room freshness and overall comfort, as well as any unease caused during your visit. This is not the experience we strive to provide, and your observations have been shared with our team for improvement. We value your input and hope you will consider returning, allowing us the opportunity ... read more
The shower didn't work. The device in the tub spout which needs to be pulled up the activate the shower would not move in any direction. It would surprise me if it had worked recently because it was so stuck. We needed to leave before anyone could fix it.
Business response:
Dear John, Thank you for taking the time to share your feedback. We appreciate you bringing this matter to our attention. Please accept our sincere apologies for the inconvenience you experienced with the bathroom fixture, especially given your limited time to have it addressed. This is not reflective of the standards we strive to maintain, and your comments will be reviewed with our maintenance team. We value your input and hope you will consider returning, allowing us the opportunity to provide you with a more comfortable ... read more
The staff was great!!!
Business response:
Dear Guest, It is wonderful to hear that our team made such a positive impression during your stay. We are glad their welcoming and attentive approach helped make your visit enjoyable. At Extended Stay America, we take pride in creating a friendly and supportive environment for every guest, and your feedback truly means a lot. Thank you for sharing your experience, and we look forward to having you stay with us again soon. Sincerely, Hotel Management
Parking was great
I did not have any breakfast
Business response:
Dear Guest, Thank you for sharing your feedback. We’re pleased to know you had a generally positive experience during your stay. We are sorry you did not get the opportunity to enjoy our breakfast during your visit and understand how that may have impacted your overall experience. We appreciate you taking the time to share your thoughts and hope to welcome you back soon for another comfortable and enjoyable stay at Extended Stay America. Sincerely, Hotel Management
Parking was a bit tight but the overall experience was very positive. Accomodations were simple and everything I needed was there. Bed was comfortable and the hot water was good and hot. Desk staff were friendly and helpful. Would def. Stay here again.
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 3 star rating with 2,958 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.