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Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay for the night after a busy concert thank you
Nice play to stay. if you are coffee or tea drinker. you better bring your own. there is no coffee maker in the room.
Business response:
Dear Mohammad, Thank you for choosing Extended Stay America and taking the time to share your experience. Our team aims to make each visit as comfortable as possible, and we appreciate your feedback about in-room amenities. Your comments help us improve and better meet our guests’ preferences. We look forward to welcoming you back soon and making your next visit even more enjoyable. Sincerely, Hotel Management
Good value The room was clean. The bed was somewhat lumpy, but clean. For the price and location, i would stay here again. The staff was friendly.
Business response:
Dear Tanya, Thank you for your feedback! We are glad to hear that you appreciate the well-kept environment of your room, our staff's pleasantness, and our location to your liking. It is also a pleasure knowing that our value suits your expectations. We are also grateful for your note about the bed and will look into it with the necessary improvements. It's great to know you'd consider staying with us again; we look forward to welcoming you back! Sincerely, Hotel Management
Property is clean and quiet. Also, very close to shopping across the street.
Worked in a pinch Booked this hotel as a place to lay our head at night as we were in the area for family in the hospital. Booking online was easy but once I arrived at the hotel they claimed they had no rooms available. She told me that they did have two rooms but one had a stopped up toilet and the other one had no air conditioning but she would try and find me something. We were exhausted and just needed a place to sleep.
Business response:
Dear Marylou, Thank you for taking the time to evaluate your stay. We are sorry for the difficulties you encountered upon arrival, especially during an already stressful time. It’s disappointing to hear that the accommodations you expected were not available and that the alternative options offered were not in proper condition. We understand how important rest is, particularly when visiting loved ones in the hospital, and regret that we fell short of providing a suitable solution. Your experience does not align with the leve... read more
Room The rooms smelled like smoke and it was really dirty with red stains on the mattress ):
Business response:
Dear Estefania, Thank you for being our guest and sharing your concerns with us. We sincerely apologize that your room did not meet your expectations. Ensuring a welcoming and well-maintained space for every guest is our top priority, and we regret that your experience fell short of our standards. Please be assured that your feedback has been shared with the relevant team to address these issues promptly. We appreciate your input and hope you will consider giving us another chance to deliver the quality care you deserve duri... read more
Even though this is obviously a budget choice the staff was there and actually cared. They were busy, but you can tell when you're being taken care of....I had a late check in and observed the night manager call the day manager and have a cordial conversation to rectify some issue. Mind you this was after 9pm. Both active, good attitudes working together. Cheers!
Business response:
Dear Hunter, We’re delighted that you’ve recognized the genuine care from our team—it truly means a lot. At Extended Stay America, ensuring our guests feel supported at any hour is part of our goal. It’s great to know our staff’s positive approach and teamwork stood out during your late check-in. Thank you for the kind words. We look forward to welcoming you back for another comfortable and hassle-free stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 3 star rating with 2,902 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.