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Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A good room to sleep in.
Disappointed Stay. Our stay at Extended Stay America was pretty disappointing. We have always liked staying at other Extended Stay's but whoever has taken over this particular place can be considered a "slum Lord"... Everything inside was dirty, old, spotted, rusted, torn and neglected. Pretty sad really. We were so excited to get away for the weekend for an event at the Dickie's Arena, but this overnight stay really spoiled it for us. We cannot recommend this place.
Business response:
Dear Guest, We sincerely regret that your recent visit did not meet the high standards you have come to expect. It is disheartening to learn that the condition of our facility negatively impacted your weekend plans. Please be assured that your concerns are taken very seriously, and we are reviewing our maintenance and cleanliness protocols to make the necessary improvements. Your feedback is invaluable, and we apologize for any inconvenience caused. We remain committed to enhancing the guest experience and hope to have the o... read more
I attended a weekend conference and made reservations at this motel. They were understaffed on the night that I checked in and so it took about an hour and a half for me to get my room. But I am still giving them a great rating because the lady that was working the front desk took the time to clean and to get my room prepped for me and my room was clean and comfortable. The front desk person did not rush to get my room clean and she went out if her way to make sure that my room was clean and comfortable and with no smoke sme... read more
Business response:
Dear Valerie,Thank you for your thoughtful review and for recognizing the hard work of our front desk staff. We sincerely apologize for the delay during check-in and appreciate your patience while our team ensured your room was clean and comfortable. Your feedback about staffing, housekeeping, and guest policies is invaluable, and we will certainly take it into consideration as we continue to improve our services. We understand the importance of maintaining a safe and pleasant environment for all guests and are committed to ... read more
Best Stay Nice friendly staff. They were very welcoming. I would definitely stay again.
Staff pleasantries and helpful to find dinner.
Business response:
Dear Deloris, Thank you for your kind words! We're glad our team could assist you in finding a great dining option. At Extended Stay America, we strive to provide friendly and attentive service to enhance your stay. We appreciate your feedback and look forward to welcoming you again!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,458 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.