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Extended Stay America - Fort Worth - Southwest
- Hotels
- Fort Worth, TX
About this business
Location details
4701 City Lake Blvd. W., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The gentleman I checked in with was fantastic! He made my day because I had such an awful flight in and needed his kindness.
Business response:
Dear Guest, Thank you for sharing your experience. We truly appreciate your kind recognition of our front desk associate and are pleased to know his courtesy made a positive difference after what sounds like a difficult journey. Our team strives to create a welcoming and supportive environment for every visitor. At the same time, we regret that your overall stay was not entirely seamless. Please accept our sincere apologies for any inconvenience you may have encountered. Your feedback is valued and will help us continue impr... read more
Nice
Business response:
Dear Guest, We are so glad you had a pleasant stay! Thank you for taking a moment to share your feedback. It is always encouraging to know a guest left with a positive impression. Our team works hard to provide a comfortable and welcoming experience for everyone who visits. We truly appreciate you choosing Extended Stay America and hope to have the pleasure of hosting you again on your next trip. Sincerely, Hotel Management
Nice. Good staff and decent laundry area
Good
Business response:
Dear Guest, It is a pleasure to have you at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management
Rm is ok serves it purpose tub needs attention and toilet needs deep cleaning ,but overall it's good
Room 312 is a decent room no carpet em 104 is decent the carpet seems to be cleaned the tub needed work but I got that straightened. The hotel needs to replace the chairs in the kitchen and maybe put a small table with two chairs to give it that home feel like advertised. You can get pots and pans from them also. The staff are helpful and nice.
Business response:
Dear Guest, Thank you for sharing your detailed experience. We are glad to hear you found your suite comfortable and appreciated the cleanliness and helpful staff. It is also good to know that our kitchenware helped you to stay better. However, we are sorry for any disappointment caused. Your suggestions about the kitchen chairs are very insightful, and we will be sure to pass them along to our team for consideration. We appreciate your input and look forward to welcoming you back again soon! Sincerely, Hotel Management
Furniture was a bit worn and dated but the room was clean, facilities were in good shape, exteriors had no litter. A welcoming environment for a modestly priced room. Thank you for a great stay!
Business response:
Dear Jeff, Thank you for your thoughtful feedback! We are glad to hear that you enjoyed a clean and welcoming environment, and that our facilities and exterior upkeep met your expectations. However, we are sorry for any disappointment you had with the furniture. We appreciate your understanding and are always working to improve our accommodations. It’s wonderful to know you found value in your stay, and we appreciate your kind words. We look forward to welcoming you back again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - Southwest
How is Extended Stay America - Fort Worth - Southwest rated?
Extended Stay America - Fort Worth - Southwest has a 3.1 star rating with 1,563 reviews.
When is Extended Stay America - Fort Worth - Southwest open?
Extended Stay America - Fort Worth - Southwest is open now. It will close tomorrow at 12:00 a.m.