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Extended Stay America - Fort Worth - Southwest
- Hotels
- Fort Worth, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4701 City Lake Blvd. W., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was a blood stain on the carpet by bathroom. Overall a run down hotel. But you get what you paid for.
Business response:
Dear Thomas, Thank you for taking the time to provide feedback on your recent stay. We're pleased to read that you found value in our accommodations. However, we are genuinely sorry for any inconvenience caused by the condition of the carpet in your room. Maintaining a clean and comfortable environment for our guests is our top priority, and we regret that we did not meet your expectations in this regard. Your comments will be shared with our housekeeping team to prevent such lapses from repeating. We appreciate your underst... read more
Very quite, easy check-in and waking distance to Target, Ihop and bus stop
Business response:
Dear Daniel, Thank you for your positive review! We are delighted you enjoyed the quiet atmosphere and convenient location of Extended Stay America. It's great to hear that our easy check-in process and proximity to local amenities like Target, IHOP, and the bus stop enhanced your stay. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
Convenient, Target within walking distance
Family trip Great stay. Visiting family.
Business response:
Dear Sandra, Thank you for choosing Extended Stay America for your family trip! Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you while visiting family. We hope to welcome you back soon for another wonderful stay with us.Sincerely,Hotel Management
Great customer service Our overall stay was nice. Change rooms twice because of the carpet and the nasty smells. Front desk was awesome. She found us one without carpet. It was nice.
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Fort Worth - Southwest takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that go... read more
The room was confortable and with enough space. However, it was dirty and doesn’t clean it up.
Business response:
Dear Ian, Thank you for choosing our hotel for your stay. We are glad you found our room comfortable and spacious. However, we apologize for any cleanliness issues you encountered during your stay. Our housekeeping team strives to maintain high standards, and we'll address this promptly. Your feedback helps us improve our service. We appreciate your understanding and hope to welcome you back for a cleaner and more enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - Southwest
How is Extended Stay America - Fort Worth - Southwest rated?
Extended Stay America - Fort Worth - Southwest has a 4.3 star rating with 851 reviews.
When is Extended Stay America - Fort Worth - Southwest open?
Extended Stay America - Fort Worth - Southwest is open now. It will close tomorrow at 12:00 a.m.