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Extended Stay America - Frederick Westview Dr.
- Hotels
- Frederick, MD
About this business
Location details
5240 Westview Dr., Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent! The staff is amazing and went above and beyond. Thanks so much!
Business response:
The staff and I read your review, and would like to thank you for writing such kind comments about our property. I'm thrilled that we were able to accommodate your needs with a home away from home experience! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Room was not sound proof too much noise from hall It was ok for the price and location, nothing special.
Business response:
Thank you so much for posting a review of our property. Please accept our apologies for the noise issues you experienced. Moving forward, I will make sure we are better monitoring the noise levels in our hotel. Still, we are pleased to hear that you enjoyed our convenient location and reasonable rates. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good budget hotel This is a no frills hotel for travelers on a budget and should be rated with that in mind. This was a very solid, well run hotel. The facilities are in good repair, the check in was easy and fast, the room was clean, bed reasonably comfortable, and the breakfast coffee was plentiful. If in Frederick, I would stay there again.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I’m glad you found our hotel to be a good value. Once more, thank you for posting your review.
buen descansó y muy trranquilo Exelente
Great accomodations, Simple and effective. The hotel staff is very helpful and courteous. The location is great and I couldn't ask for better.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We are pleased to hear that you had such a great experience at our hotel, and that our staff created such a pleasant environment for you. I will be sure to share your comments with the team. Thank you very much for providing us with your feedback. We look forward to providing you with another great stay in the near future!
Not cleaned very well. When I first arrived, Brandon was very nice and helpful. We arrived late. The next morning, I noticed a body hair in the refrigerator and several in the tub. I went to the desk and told the lady behind the desk if they could please clean it. When I returned later I noticed that it was clean, but the linens were on my bed inside out. I looked at the mattress and I was so disgusted with all the stains. I asked Brandon if he could change my room because the exit door was so loud when it slammed. He moved ... read more
Business response:
Christine - I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our guest service representative Brandon; however, we apologize that the cleanliness of your room did not meet your expectations. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Kind of bare bones but very clean. Good coffee but only had apples and muffins for "Grab & Go" breakfast.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our hotel; however, we apologize that our grab-and-go breakfast was not to your expectations. Thank you very much once again for providing us with your feedback. We hope that you will give us the opportunity to provide you with another positive stay in the near future.
Frequently asked questions about Extended Stay America - Frederick Westview Dr.
How is Extended Stay America - Frederick Westview Dr. rated?
Extended Stay America - Frederick Westview Dr. has a 3.6 star rating with 1,834 reviews.
When is Extended Stay America - Frederick Westview Dr. open?
Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.