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Extended Stay America - Frederick Westview Dr.
- Hotels
- Frederick, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5240 Westview Dr., Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Raggae Festival Visit Overall Good....Towels where a little hard.
Great Deal This is one of the nicest hotels in the area, recently remodeled, and very clean. Never have an issue, and I've stayed multiple times here. Super close to interstate and lots of dining. Glad they're prices aren't outrageous. :)
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you found our hotel to be nice and clean. We truly enjoy having you stay with us each time you are in the area and look forward to you continuing to do so in the future.
The room smelled like fried food / fried meat. Check-in was easy, it was quiet, bed comfortable. There are no amenities (soaps, shampoo, etc.) and only coffee in the lobby. No ice machine, etc.
Decent for the price, if comfort is not an issue Decent enough, and significantly cheaper than most nearby hotels. That said, my room wasn't ready for check-in until about 4:00 PM (cleaning crew was late), and there was a major lack of hot water during my stay. Definitely reinforced the idea of "you get what you pay for". Might think twice before staying here again.
Business response:
Ed - I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the water issue and your room not being ready upon your arrival is truly regrettable. We are very sorry for your experience. As this hotel's manager, I can assure you that I have conducted a meeting with my staff to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope to have the opportunity to see you a... read more
Very accommodating & friendly staff During a recent power outage, I was forced to stay at a local hotel for heat! This place was a great price and very convenient due to the kitchen area in every room. The staff was helpful in getting us a room quickly when we had to recheck in due to our power still not being on after we thought it was (and checked out early!) My only wish would be that this place had an exercise room and maybe a bigger breakfast selection (though they do say "grab and go", which is literally what it is... ... read more
THE HOTEL STAY WAS FINE. BUT I WAS TOLD ON CHECKING IN THAT MY ROOM RATE DIDN'T QUALIFY ME TO HAVE MY ROOM CLEAN DAILY. I HABD TO EMPTY MY OWN TRASH, AND MAKE UP THE BED. I REALLY DIDN'T APPRECIATE HAVEING TO DO THAT. THE TV WAS OKAY, THERE WAS SAMALL KICHTENETTE AND THAT CAME IN HANDY.
No frills, no complaints, great value Perfectly comfortable, clean room. Microwave and fridge are nice to have. Free wifi worked great. Not many of the usual "hotel extras", but you can treat yourself to a nice meal or two with the money you save.
Good place-my destination was 15+ miles away but that's not the hotel's fault. Nice clean rooms with everything I needed and close to a mall and restaurants. Overall a good experience. Only issue was the desk couldn't handle a 345 am checkout but that's forgivable.
Business response:
I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that you enjoyed your clean room and our hotel's location. Still, I apologize for your check-out experience. We are working to improve this moving forward. Thank you again for your feedback. We look forward to welcoming you back in the future!
Are you sure you know what Extended Stay means? I'd stayed at a similar place to this one some years ago. I was on a specific task, which meant staying three days. This is the type of hotel for people who don't need to be waited on hand and foot: a small kitchen area (with cutlery and dishes, nice touch), along with a coffee maker and microwave were there for use. No complimentary anything beyond the toiletries, again good. You have to bring your own supplies, and one should consider what you will need; a very nice organic g... read more
Business response:
I want to thank you for taking the time to post a review of your stay. I appreciate your feedback about our grab-and-go breakfast; however, I am happy to read that you enjoyed your room, especially the kitchen. As well, it is great to know that our hotel's location was convenient for your needs and our staff provided you with such great service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Frequently asked questions about Extended Stay America - Frederick Westview Dr.
How is Extended Stay America - Frederick Westview Dr. rated?
Extended Stay America - Frederick Westview Dr. has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America - Frederick Westview Dr. open?
Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.