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Extended Stay America - Frederick Westview Dr.
- Hotels
- Frederick, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5240 Westview Dr., Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I'd be crazy to want to Extend my Stay here We chose this hotel because it was fairly inexpensive, and just needed somewhere to stay the night. Unfortunately, the conditions of this hotel were fairly shoddy and not nearly what we expected. We had a late check-in (after 11:00PM), and when we got to the front desk, the night-shift worker could not find our paperwork and had us fill out a new form, and make a photocopy of my driver's license and ID. Right after making the copy he found the form, which just seemed a bit fishy an... read more
Business response:
Thank you for taking the time to share your experience. Please accept my apology for the many inconveniences you endured while staying at our hotel. These issues have been addressed with our staff and further training will be conducted to make sure our work is up to par. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Great staff and great location! Thank you for this experience.
Business response:
I appreciate you taking the time to write such a great review. It is so rewarding to read that you had a great stay with us. I truly appreciate your comments regarding our staff, I will surely share your comments with them. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
excellent accomodations overnite visiting family
Business response:
Thank you so much for posting a review of our property. I'm glad that you had such a great time during your visit in Frederick. Our staff and I are always so pleased to read reviews such as yours, it is truly rewarding to see we provided such an excellent stay for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
short and sweet overnight stay. no coffee maker, hair dryer or ice or ice bucket in the room. very clean. very nice desk attendants
Business response:
Thank you for writing a review and for choosing us for your overnight stay. It is pleasing to see that our staff was accommodating, but disappointing to read you were missing some amenities. Our location does have a coffee maker and a hair dryer available for guests at the front desk. Apologies about the lack of communication. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Ok in a pinch The staff at the hotel was extremely helpful. Otherwise, it was just OK. We didn't get daily maid service because our stay was only 3 nights, which was a little odd. The pillows on the beds were also horrible, like cheap pillows that had been washed too many times.
I'd go back again Last stay was not good. This stay was 100 times better. I knew I wasn't at the ritz but received courtesy call upon entering and a courtesy call after I left. To make sure I wasn't I the room before cleaning. (Probably because I didn't check out because I thought I didn't need to through hotel.com)
Business response:
Thank you for your response. Feedback like yours is very important and we appreciate that you took the time to write a review of our property. We are happy to hear that you had a positive experience at our property during your recent stay and that our staff was attentive and courteous. We hope that you visit us again , thank you for choosing Extended Stay America!
Good place for local establishment Room was clean good location for hitting entertainment near by.
Business response:
Thank you so much for sharing your experience with us. I'm so pleased to hear that you had such a great stay! It is also a pleasure to hear that you enjoyed the entertainment options that Frederick MD has to offer. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.
Frequently asked questions about Extended Stay America - Frederick Westview Dr.
How is Extended Stay America - Frederick Westview Dr. rated?
Extended Stay America - Frederick Westview Dr. has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America - Frederick Westview Dr. open?
Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.