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Extended Stay America - Frederick Westview Dr.
- Hotels
- Frederick, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5240 Westview Dr., Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good budget hotel This is a no frills hotel for travelers on a budget and should be rated with that in mind. This was a very solid, well run hotel. The facilities are in good repair, the check in was easy and fast, the room was clean, bed reasonably comfortable, and the breakfast coffee was plentiful. If in Frederick, I would stay there again.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I’m glad you found our hotel to be a good value. Once more, thank you for posting your review.
buen descansó y muy trranquilo Exelente
Great accomodations, Simple and effective. The hotel staff is very helpful and courteous. The location is great and I couldn't ask for better.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We are pleased to hear that you had such a great experience at our hotel, and that our staff created such a pleasant environment for you. I will be sure to share your comments with the team. Thank you very much for providing us with your feedback. We look forward to providing you with another great stay in the near future!
Not cleaned very well. When I first arrived, Brandon was very nice and helpful. We arrived late. The next morning, I noticed a body hair in the refrigerator and several in the tub. I went to the desk and told the lady behind the desk if they could please clean it. When I returned later I noticed that it was clean, but the linens were on my bed inside out. I looked at the mattress and I was so disgusted with all the stains. I asked Brandon if he could change my room because the exit door was so loud when it slammed. He moved ... read more
Business response:
Christine - I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our guest service representative Brandon; however, we apologize that the cleanliness of your room did not meet your expectations. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Kind of bare bones but very clean. Good coffee but only had apples and muffins for "Grab & Go" breakfast.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our hotel; however, we apologize that our grab-and-go breakfast was not to your expectations. Thank you very much once again for providing us with your feedback. We hope that you will give us the opportunity to provide you with another positive stay in the near future.
A Last minute stay We were on the road for awhile and this was one of the hotels that still had room available. Pricey at $105 for the night. Gentleman at the desk was nice. Cleanliness of the room was good -however, the bathroom needed another mopping in the corners. The problem was the refrigerator -my husband has to disconnect it for the night because the fan was annoyingly loud -to get some sleep. There are too many hotels in the area...to recommend this one over any other. I would need to be in the same situation-to sta... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am pleased to read your remarks about our staff; however, I am very sorry for the cleanliness and maintenance issues you experienced. As this hotel’s manager, I can assure you that I have shared your comments with our staff to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better... read more
the foot Staff was great. Hotel was in order, but the room smelled like feet. The carpet needs to be cleaned.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. In response to your feedback, I will be making sure our rooms are cleaned to our company’s high standards. Still, I am glad to hear that our staff provided you with great customer service. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
it was an ok stay. We only stayed in the room 12 hours when we entered the room the floors were very sticky. A little smell of cigarettes for our room being smokefree. I think the lobby should have a rest room for guests that are checking in or checking out. We drove from far and first thing you want to use is the bathroom but thank God check in process was quick. Also I requested brochures for fun activities around the city. They had information brochure stand locked away in laundry room. I was not the only guest that reque... read more
Frequently asked questions about Extended Stay America - Frederick Westview Dr.
How is Extended Stay America - Frederick Westview Dr. rated?
Extended Stay America - Frederick Westview Dr. has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America - Frederick Westview Dr. open?
Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.