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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was quick and easy. 2 things u would ask is that 1) indicate what amenities are not working at the moment (pool leak) 2) indicate on the website that there is a $100 deposit that you get back when you check out on top of the hotel rate
Business response:
Dear Adriana, Thank you for posting your review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so we are glad to know you had an easy check-in, and we appreciate you for sharing the positive aspects of our hotel with fellow travelers. We will share your feedback with the team, as they will be pleased to hear our guests notice and appreciate their efforts. We hope you stay with us again the next time you visit the city. Sincerely,Hotel Management
Just an okay hotel. Hotel was decent bathroom had random hairs in the bath tub an on the sink. I was just there to sleep due to a medical emergency one of my children suffered so I was not in the mood to complain. Quick check in an check out. Front desk was a tad rude but whatever you get what you pay for!
Business response:
Dear Rashelle, Thank you for your recent stay and your feedback. We are sorry about your experience with our front desk staff and for not delivering the fresh and clean suite we are known for during your stay. We are passionate about providing our guests with clean accommodations and the best hospitality; therefore, we regret not meeting these expectations. We have shared your comments appropriately, and we hope you give us another chance when you return to our area. We would appreciate the opportunity to provide you with th... read more
Very good
Nice place nice staff I’ve been staying here for maybe two weeks and no issues yet .
Business response:
Dear Jacqueline, Thank you for your recent stay at Extended Stay America and for reviewing our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon!Sincerely,Hotel Management
Just ok Place is clean nice facility on the outside lotta drunk workers at night making a lot of noise construction going on out by the pool. Breakfast was terrible. All they had was nature valley bars no breakfast no orange juice no nothing but they can’t. They have breakfast on site. don’t fall for it. Get breakfast somewhere else
Business response:
Dear John, Thank you for letting us know about your stay. We are glad you found our hotel clean and like the facility. However, we are sorry about the noise from the construction and the disappointment with the breakfast items. When we receive this type of valuable feedback, it is always shared with the appropriate leaders so they are aware of our guests' wishes which assists them in determining future options. Thank you for taking the time to give us this feedback. We hope to host you again whenever your travels bring you b... read more
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 3.1 star rating with 2,939 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.