Extended Stay America - Fremont - Newark

Business response:

Dear Douglas, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay and apologize if there were any inconveniences not addressed. We value our guest's feedback as we continually strive to grow and improve our guest services. We hope to better your experience whenever your travels bring you back to the area.Sincerely,Hotel Management 

Business response:

Dear Martha, It is wonderful to read your review of your recent stay at Extended Stay America. We are glad you had an easy check-in, and the staff is friendly. Our goal is to provide our guests exceptional service, so we are thrilled we succeeded during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay! Sincerely,Hotel Management 

Business response:

Dear Shauna, Thank you for your excellent review of Extended Stay America! We're thrilled to hear you've had multiple positive experiences during your stay with us. We prioritize providing exceptional service and clean, comfortable rooms, and we're glad to know that we consistently met your expectations. We appreciate your loyalty and look forward to welcoming you back on future visits to see your friends in the area. Please let us know if there is anything we can do to make your stay even more enjoyable. Safe travels!Sincer... read more