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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place everyone was very friendly
Rooms were not cleaned properly, dishes were not provided
Business response:
Dear Ashwini, thank you for your recent review of your stay at our hotel. We were sorry to read your comments and would like to start by offering you our apologies for any inconvenience caused to you. Our main goal is to provide an exceptional stay for our guests with comfortable accommodations. After reading the details of your experience, we regret this was not your experience. Also, our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share infor... read more
Room was large and clean! Staff was wonderful. Only set back was all the smells from other rooms. Cooking smells traveled thru the vents in the bathroom
Business response:
Dear Jessica, thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we are sorry for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us to improve your impression of us the next time your travels bring you to the area. Sincerely, Hotel Management
Customer service was inconsistent- some employees were great, one was NOT, but overall it’s not a bad place to stay for the price.
Business response:
Emily, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you had a pleasant stay overall and that we were able to meet most of your expectations at a great price. However, we apologize for the unpleasant encounter you had with one of our associates. We will address this with the appropriate individuals and take the necessary steps to elevate our service levels. Thank you for taking the time to write this review, and we hope to welcome you again soon. Sincerely, Hotel Manag... read more
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 4.2 star rating with 1,552 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.