Extended Stay America - Fremont - Newark

Business response:

Dear Henry, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We hope you will revisit the next time you are in the area. Sincerely,Hotel Management 

Business response:

Dear Beverly, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay at our location and appreciate the staff for the hospitality they provided. Compliments will reach the concerned individuals. Please revisit, and we look forward to serving you again.Sincerely,Hotel Management 

Business response:

Dear Sonia, Thank you for staying with us and for taking the time to leave your comments. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. However, please accept our apologies if our room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our services. We hope you will revisit the next time you ... read more

Business response:

Dear Luis, Thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management