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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was great
Business response:
Dear Ricardo, Thank you for staying with us. We always try to keep our guests happy and give them the best hotel experience. Please revisit and allow us to serve you again at Extended Stay America. Sincerely,Hotel Management
Cleanliness is one of key area need to be worked on specially on common areas like hallways ,front of building . There are flies buzzing in front door of Bldg A in day time . Carpet in hallways has strong smell . Room I stayed was good and clean . It has vinyl flooring . Bed was cozy . Bathroom was clean .
Business response:
Dear SUMANA, Thank you for your detailed feedback. We're delighted to hear that you found your room clean and comfortable, with a cozy bed and a well-maintained bathroom. We apologize for the issues you experienced with the cleanliness of the common areas, particularly the hallway carpets and the entrance. Rest assured, we take your comments seriously and will address these areas promptly to ensure a more pleasant environment for all our guests. Your satisfaction is our priority, and we appreciate your valuable input as we c... read more
I really like this hotel, confortable, clean and the receptionist is a professional, l feel safe.
The TV was broken & hole in the bathroom wall
Business response:
Dear Annette, Thank you for being our guest. Our prime motive is to provide a pleasant and comfortable hotel experience to all the guests who enter our door. It is nice knowing you had a satisfactory time. However, we are sorry for the concerns that you encountered in the room that impacted your time with us. We will discuss them with the housekeeping and maintenance team for review and improvement. Please stay with us another time for an enjoyable experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 3.1 star rating with 3,038 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.