This profile has been claimed by the business owner or representative.
Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice rooms. Unhelpful front desk Nice and quiet stay. With plenty of amenities for any long stay. Only trouble was trying to check in late night, the only employee at the front desk was unable to find my reservation for a few hrs. But finally got it sorted out after several call to hotels.com customer service
Business response:
Timothy, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. However, we are sorry for the inconvenience you had at the time of check-in. We will bring your concerns to the attention of our front desk staff as we continuously strive to improve. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
I like that it had a small kitchen to cook if needed. When you travel you don’t always like eating out.
Nice Stay It was a nice stay. Room was clean and the bed was comfy. Only thing I would change is having more towels in the room, but that's an easy request to make while you are there.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Great Place to Stay First time and I would definitely stay again! The front desk was helpful, friendly, and efficient. I booked and paid for a King room (hotel.com), but when I got to the property they only had queens left. The manager offered to call and get me a refund with hotel.com. The checkin process was easy, clean, and COVID safety measures were being taken! Room was clean and smelled good. Lots of towels in the bathroom and the bed was comfortable, great rest and sleep. Also, having a kitchen, refrigerator, stove, a... read more
It was okay, when we got to the room there was trash on the floor but it was already 11:40 that we didn’t want to disturb the janitors or front desk so we just used a wet towel to clean up a bit. I also booked a king sized bed room but they gave me a queen instead and asked if that was okay, like I had a choice.
Business response:
Thank you for sharing the specifics of your stay with us. We regret we were not able to accommodate you in the room of your choice and apologize for the cleanliness issues you encountered. We will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We hope you will give us a chance to redeem ourselves the next time you are in the area. Thank you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 3.1 star rating with 2,941 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.