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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Please mop the floors they're always sticky
Business response:
Mark, on behalf of our entire team, we would like to offer our apologies for our hotel not living up to your expectations with the accommodations. We do not take these concerns lightly, especially concerning housekeeping service issues. We have addressed this matter with the head of our housekeeping department to determine where steps in our room inspection procedures may have been missed. We appreciate you being our guest and hope you will consider giving us another opportunity to serve you in the future to provide you with... read more
It was okay I guess!!!!! There are usually guest cups provided for you but NOT here! When I attempted to call the front office I got no answer! The room was okay but the window and a/c unit had dirt and leaves on it and I’m thinking does not all that get cleaned after every visit! I do not know about this location but I’ve definitely been to better extended stays!!
Business response:
Thank you for taking the time to review your stay. We're sorry for the inconvenience you had due to the dishware policy and for the cleanliness issues you encountered in your accommodation. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We have also shared your feedback with our housekeeping team to be more diligent with their efforts moving forward. We hope you will consider a return visit ... read more
Staff is friendly and always says "Good Morning" or "Good Evening". Check-in was a breeze. Rooms are adequate but could use some upgrades. Rates are better than other "chain hotels" in the area. I will stay here again. Actually got to enjoy the pool this time.
Business response:
Sheila, thank you for highlighting some of our features. We are glad you were especially impressed with our courteous service and comparatively reasonable prices. It is also nice to hear you enjoyed the pool, and we are looking forward to your next trip very soon. Sincerely, Hotel Management
Safe, clean, nice staff, negative breakfast miss leading tinny muffin no glass in room to take medication .Had to walk a building over I have a spinal cord injury. But staff at desk was nice
Business response:
Thank you for your review. We are glad you had an overall good stay, and you liked our safe environment, friendly service and clean property. However, we are sorry for your disappointment with the breakfast offerings and will share your feedback with our breakfast team for future additions. Please know, kitchenware for your suite is kept and available at the front desk to ensure cleanliness. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
B Breakfast tiny muffin, did not get wake up call and no glass to take medicine
Business response:
Thank you for choosing to stay at our hotel. We truly apologize for the problem with your wake up call. We have an extremely reliable wake-up call service and can confirm that this was an isolated incident. Please know, kitchenware for your suite is kept and available at the front desk to ensure cleanliness. We will share your feedback with our breakfast team for future additions and hope you will consider a second visit with us. Sincerely, Hotel Management
The hotel was ok. Staff for the most part was pleasant. All of the amenities were there if you asked more than once.
Business response:
Candy, thank you for the review of Extended Stay America. We are delighted to know you had a pleasant stay and that we were able to meet your expectations for a great stay. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Basic room, good location When I arrived I received a warm welcome from the front desk staff. The first room I was assigned had lots of damage to the kitchen counter. I was soon to discover the toilet didn't flush. It took 45 minutes to be assigned another room. The counter in the second kitchen was in much better shape. Overall, the facility was well maintained, but with a few hiccups. I would plan a stay here again.
Business response:
Kim, thank you for selecting us. Although you had an overall pleasant stay, we apologize for the inconvenience you had in your initial room at the time of your check-in. Your feedback will help us improve our service levels going ahead. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 4.2 star rating with 1,552 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.