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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was very clean and comfortable. I was surprised that only a kitchen towel was provided...no utensils or dishes. This would be inconvenient for extended stays here unless you travel with these items!
Business response:
We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. Our housekeeping team does a great job of caring for our suites, so we are thrilled to share your lovely comments with them. Please know, kitchenware for your suite is available and kept at the front desk upon request. Thank you once more for giving us the opportunity to serve you, and we hope to provide you with another pleasant stay in the future. Sincerely, Ho... read more
So so..... Keep a couple things in mind... First, you actually have to request kitchen utensils, pots/pans, etc. They're not automatically provided. Second, unless you request otherwise, maid service is only once a week. Staff was very friendly. Not my favorite place, but for the price it sufficed.
Business response:
Graydon, thank you for being our guest. We are sorry you were unhappy with our hotel policies and regret the inconvenience it caused. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Also, please know to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Ho... read more
Elevator was not working and my had just had hip surgery We had to use stairs
Business response:
Jose, thank you for staying at our hotel. We are sorry the elevators were not working and regret this was an inconvenience for you as you recently had surgery. Our engineering team is checking that the elevators are functioning properly. Please visit us again so that we can provide you with a much better experience. Take care! Sincerely, Hotel Management
Always a great stay. Ricardo and staff once again hands down I couldnt ask for more..
Business response:
Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it is nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by Ricardo, and we will be sure to share your compliments with him. Thank you once more, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 3.1 star rating with 2,920 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.