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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Do they ever mop the floors Every kitchen floor is sticky as if you're walking on gum
Business response:
Mark, we apologize and regret the inconvenience caused due to the cleanliness issues you encountered in your room. Your feedback regarding the untidiness is shared with our housekeeping team for review and action. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Excellent Our stay was so good. I would like to use it next time.
Business response:
Gilbert, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Minimal breakfast offering, not like other hotels of similar quality.
Business response:
We appreciate you being our guest and providing your feedback. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I like the manager Ricardo his a really nice person. Really good person. Very respectful and good manners.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are delighted to read that Ricardo went a step beyond to make your stay more comfortable. Your compliments will surely be shared with him. We look forward to hosting you again soon. Sincerely, Hotel Management
Please mop the floors they're always sticky
Business response:
Mark, on behalf of our entire team, we would like to offer our apologies for our hotel not living up to your expectations with the accommodations. We do not take these concerns lightly, especially concerning housekeeping service issues. We have addressed this matter with the head of our housekeeping department to determine where steps in our room inspection procedures may have been missed. We appreciate you being our guest and hope you will consider giving us another opportunity to serve you in the future to provide you with... read more
It was okay I guess!!!!! There are usually guest cups provided for you but NOT here! When I attempted to call the front office I got no answer! The room was okay but the window and a/c unit had dirt and leaves on it and I’m thinking does not all that get cleaned after every visit! I do not know about this location but I’ve definitely been to better extended stays!!
Business response:
Thank you for taking the time to review your stay. We're sorry for the inconvenience you had due to the dishware policy and for the cleanliness issues you encountered in your accommodation. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We have also shared your feedback with our housekeeping team to be more diligent with their efforts moving forward. We hope you will consider a return visit ... read more
Staff is friendly and always says "Good Morning" or "Good Evening". Check-in was a breeze. Rooms are adequate but could use some upgrades. Rates are better than other "chain hotels" in the area. I will stay here again. Actually got to enjoy the pool this time.
Business response:
Sheila, thank you for highlighting some of our features. We are glad you were especially impressed with our courteous service and comparatively reasonable prices. It is also nice to hear you enjoyed the pool, and we are looking forward to your next trip very soon. Sincerely, Hotel Management
Safe, clean, nice staff, negative breakfast miss leading tinny muffin no glass in room to take medication .Had to walk a building over I have a spinal cord injury. But staff at desk was nice
Business response:
Thank you for your review. We are glad you had an overall good stay, and you liked our safe environment, friendly service and clean property. However, we are sorry for your disappointment with the breakfast offerings and will share your feedback with our breakfast team for future additions. Please know, kitchenware for your suite is kept and available at the front desk to ensure cleanliness. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 4.3 star rating with 1,645 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.