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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The best think I liked was that the room had a small kitchen. However, upon check in at about 3:30 pm, staff didn't seem too friendly, enthusiastic or accommodating. Like, they were just there to do their job and didn't look too happy to be there. The front desk upon check out had a better attitude.
Business response:
Thank you for being our guest and for sharing your feedback. We are happy you enjoyed your stay overall and liked the kitchenette in your room. However, we do apologize for the issues you experienced during check-in. Your comments have been shared with the front desk team to ensure a better experience going forward. Thank you again for your review. We hope you will be back to see us again soon. Sincerely, Hotel Management
Es buen hotel para una estancia extendida la cual es ya estresante y no es culpa del hotel. Esta bien ubicado cerca del freeway, Fremont y Newark solo cruzando el freeway. Es pet friendly, sin embargo, sugiero revise bien la poliza antes de hacer su reservacion.
Business response:
Thank you for being our guest. We're glad to know you our location worked well for you and that you liked our pet-friendly hotel. However, we're sorry for the inconvenience you had due to our hotel policies. We hope to have a second chance to provide you with the stay you deserve in the near future. Sincerely, Hotel Management
Room was missing screen in one window and hole in other screen
Business response:
Thank you for choosing to stay with us. We're sorry for the inconvenience you had due to the maintenance issue you encountered in your room. Please be assured that we have discussed your feedback with the appropriate team to fix the windows. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
No coments. I won’t stay in that hotel again.
Business response:
Carmen, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 4.2 star rating with 1,552 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.