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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ricardo and team.. Great job.. I always look forward to checking here at this property knowing check in and my room will be taken care of no waiting in line. And if i have a problem with anything at all Ricardo is on top of the issue to make it better..Thank you Ricardo and Team.
Business response:
Thank you for choosing the Extended Stay America again and taking the time to write a review. We were thrilled to read your comments about the excellent service you received from Ricardo and how our team exceeded your expectations. All of our associates are dedicated to going the extra mile in taking care of guests. It was our pleasure to serve you, and we hope to have you back with us in the future. Sincerely, Hotel Management
I make online reservation about near 8:00, and get confirm email and text msg at 8:02pm. then i go to Stay America checkin at 8:38pm. the guy tell me no my information in system. i need to come back later. my god! so i go to somewhere then come back about 10:00pm. checkin successful. i do not know why already half hour after i make order, their system no my information, are you seriously?
Business response:
We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations due to the inconvenience caused due to booking done on the third party application. Please give us an opportunity to accommodate you once more and earn your highest marks. Sincerely, Hotel Management
Always clean..Service with a smile. Customer service 100%. Staff always takes care of my needs. Hands down to Ricardo he has made sure that i get the best service and if there is a problem he makes sure it is tsken care of no questions asked. Thank you Ricardo and Staff...
Business response:
We appreciate your loyalty towards Extended Stay America and the excellent feedback about your experience here. Delivering relaxing accommodations and excellent service is what we strive for, and we thank you for letting us know we could make this happen for you. Thank you for the comments, and we look forward to seeing you soon. Sincerely, Hotel Management
Friendly personnel I liked. I did not like noise from the resident on the top room.
Business response:
Thank you for reviewing your stay with us at Extended Stay America. We're glad to know you were pleased with the service provided by our associates, but we're sorry you were disturbed by noise from other guests of the hotel. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 4.2 star rating with 1,552 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.