Extended Stay America - Fremont - Newark

Business response:

Donnie, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Marshneil, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry one of our staff members was not responsive to your needs. Your feedback will be used as a training tool to improve our service going forward. We hope the positive aspects of your visit will bring you back to Extended Stay America for a much better experience. Sincerely, Hotel Management 

Business response:

Krystal, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Jesse, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for the terrific review! We enjoyed having you as our guest at Extended Stay America. It is great to know that our staff made your stay more comfortable. Making our guests feel at home is what we love to do, and we will share your compliments with our team. We look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Nell, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a peaceful stay with us and were impressed by the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management