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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I arrived at 10:30 pm to check in. The room I got was not enemy cleaned. I went back to lobby and got another room, still dirty. Finally got a clean room.
Business response:
Thank you for being our guest. We sincerely apologize for the cleanliness issue you encountered in your rooms at the time of check-in. Your feedback has been shared with the housekeeping team to ensure we step up our game and deliver better service moving forward. Please consider staying with us again so we can provide you with a better experience. Sincerely, Hotel Management
Business response:
Julius, thank you for letting us know your visit at Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
アメリカでのモーテルなので、清潔さやサービスはこんなものでしょう。見かけよりも建物内は古いしドアの立て付けも良くはない。SFダウンタウン、観光地でのホテルよりも部屋は広いし、何よりもエアコンやキッチンや冷蔵庫などがあるのがGood! 又、朝食としてマフィンやグラノーラバー、コーヒーなどがGrab-to-Goとして頂けるのもNice! チェックイン時間よりも2時間早く着いたが22ドルでEarly Check-inが可能。
Business response:
Chiki, thank you for being our guest. Although you had an overall pleasant stay, we sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property and it’s overall cleanliness will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
I only had two disappointments. I called front desk for plates forks etc no answer at all. Thought breakfast would be a mixture as with other hotels. Ie waffle eggs etc. other then that it was a good stay
Business response:
Brian, thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant time while you were here, but we're sorry for the inconvenience you mentioned while you were here. We have discussed your feedback with our front desk team to be more diligent with our efforts moving forward. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you back soon. Sincerely, Hotel Management
I stay every week. Rooms are affordable and the management and staff always take care of me
Business response:
Dear Guest, we are delighted you chose to stay at Extended Stay America. We realize we are a home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. Thank you for your business, and we look forward to your next visit. Sincerely, Hotel Management
A nice stay The room was clean and spacious. I liked that it had a nice size fridge and a stovetop. The pillows sucked but other than that it was a nice stay. I reserved a room here again for next month.
Business response:
Christian, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. Your feedback regarding the pillow will be shared with our concerned team. We appreciate your kind review and look forward to welcoming you for the much better experience. Sincerely, Hotel Management
Business response:
David, thank you for sharing your gracious rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Gabriel, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
The property is located near a shopping centers with restaurants, coffee shops, and a grocery store. The rooms are clean and nicely decorated. Mr. Garcilazo provided excellent customer service. Thank you for an easy check-in and check-out service!
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 4.3 star rating with 1,645 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.