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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rip off The difference in pricing from one day to the next is criminal.
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us, we regret the discrepancies you had with our charges. As we work with best available rates, published rates may vary daily based on average room demand. If you are in doubt and would like to review your charges further, please reach us out at our hotel. We hope you will give us another opportunity to make your next stay worthwhile. Sincerely, Hotel Management
Nightmare Horrible general manager Ricardo. He should be trained on how to deal with customers. Cynthia was good and was very cooperative.
Business response:
Dear Madhu, we are so sorry for any unfortunate issues or encounters you had with a few of our staff members. Please reach out to us directly and we will be happy to address any concerns you may have. We welcome any opportunity to leave you with a more favorable impression of our team. Thank you for being our guest and we look forward to speaking with you. Sincerely, Hotel Management
We would have liked a coffee pot and a hair dryer in our room. We also had property stolen from our trailer parked by the pool. The help couldn't show the police the surveillance tape because she wasn't authorized.
Business response:
Dear Gwen, thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Business response:
Hector, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
My stay at Extended stay Fremont. The card key kept not working. Somebody was making all kinds of banging noises. The tv channel guide never told the right program and the variety is not good. The room was good otherwise and the service was fine.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know overall you had a pleasant stay with us and were impressed with our courteous associates. However, we are sorry for the issues you had. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Ricardo, the manager always takes great care of me and the whole staff works hard to make your stay nice
Business response:
Thank you for being loyal to Extended Stay America. We are glad to know you were impressed with our associates and had a great stay with us once more. Thank you again for including us in your travel plans. We can’t wait to welcome you back. Sincerely, Hotel Management
Love this place We love coming to this hotel because the staff is very sweet and always very accommodating.
Business response:
Tracey, thank you for making Extended Stay America your home away from home. We are thrilled to know you are impressed with our associates and had a great stay with us once more. Thank you again for including us in your travel plans. We can’t wait to welcome you back. Sincerely, Hotel Management
Nasty This place was not clean, the garbage was still full from the previous tents.
Business response:
Lima, you are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure every detail from the first impression at check-in to final check-out will focus on exceptional customer service and impeccable attention to detail in all areas of our property. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hote... read more
Our stay at extended Stay America Very good. Nice and clean. Very nice people to deal with. Close to everything.
Business response:
Carolyn, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 4.2 star rating with 1,552 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.