Extended Stay America - Fremont - Newark

Business response:

Thank you for choosing us and for leaving a review. We are glad you had a pleasant stay but would like to apologize for the noise you experienced. Our goal is to provide a comfortable and relaxing stay for our guests, and we are sorry we did not deliver. Please note, kitchenware and hair dryers are kept at the front desk and it’s always complimentary. We will be sure our front desk communicates this more clearly going forward. We appreciate the feedback and we hope to have the opportunity to welcome you back and show you our... read more

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Tracey, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Oscar, thank you for being our guest at Extended Stay America. We are delighted to know you were impressed with the great service delivered by our associates and that you enjoyed our ideal location. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at our hotel. We are sorry you were disturbed by noise from other guests of the hotel. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We appreciate your feedback and hope you will come back to see us soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are pleased to see you had a pleasant time with us. It was a pleasure hosting you, and we hope to host you back soon. Sincerely, Hotel Management 

Business response:

Thanks for taking the time to share your comments online regarding your visit to Extended Stay America. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable stay. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management