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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Get it together. We've paid less and had better!! It was awful never have we had to turn in dirty towels to get clean ones. No house keeping unless you stay a whole week tried to cook didn't have everything they said they would to cook. Had to stop up tub to take a bath with a wash cloth. Crumbs on the floor, bed really uncomfortable!!
Business response:
Denise, thank you for being our guest. We are sorry for the issues you encountered. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
fast and easy to check in ... no need info about your car
Business response:
Thank you for the glowing review of Extended Stay America. We are glad to know you enjoyed your stay with us and were impressed by the service provided by our front desk associates. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Yolanda, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
very quiet , staff members are excellent and the prices for the room you can’t go wrong with
Business response:
Thank you for choosing Extended Stay America. We're thrilled to know you were pleased with the service provided by our associates and that you found us to be a great value. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
I was initially given a room in building B. The room had lots of crumbs on the floor and I woke up to cockroaches. Called front desk and was told I could move rooms but I was not offered any assistance with moving rooms. When I called I was told to pack my belonging and go back to building A front desk and they would find me another room. I was traveling alone with my one year old and this was not and easy task. I was upgraded to a bigger room in building A, that was nice. And the new room was much cleaner.
Business response:
Thank you for sharing your experience at our hotel. We're sorry for the cleanliness issues you had in your initial room and for the inconvenience you experienced due to it. However, we're happy the problem was resolved and that your rest of the stay was a pleasant one. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Tierra, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Business response:
Vladimir, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 4.3 star rating with 1,646 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.