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Extended Stay America - Fremont - Warm Springs
- Hotels
- Fremont, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
46312 Mission Blvd., Fremont, CA, 94539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Teresa, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Ghazala, thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Ty The staff was as great
Business response:
Thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
not acceptable The small kitchen did not have any kettle, dishes, or glasses. I am wondering why there is a kitchen if they do not wanna anyone use it,but they charge u for the service. I were there 3 days the firs two days there was not any kind of breakfast and Hot water that supposed to make tea, just the third day there was some oatmeal n coffee was a little warmer. The 1st room phone did not work and water stop in bathtub after I complain to them they changes my room with attitudes
Business response:
Kevin, thank you for your review. We regret not meeting your expectations with regards to our grab-and-go breakfast. We certainly apologize for any miscommunication regarding our dishware policy. To ensure cleanliness, we keep the dishware at our front desk and our team is happy to deliver them to the guest's suite. We have discussed your concerns with our entire team to improve our services going forward. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Hot water There was no conditioner in the bathroom and the water was not hot it was just warm no matters what I did
Business response:
Thank you for being our guest. We hope your overall experience was pleasant. We are sorry for the inconvenience you had here. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Curry smell should be removed Here for a death in the family from out of state. We lived around the corner for 8 years, 16 years ago. Nice hotel. It would have been a great hotel, but walking into the lobby, it smelled like curry. The room smelled like curry to a point that my wife nearly vomited. I had to turn on the air conditioner to alleviate some of the smell. My wife literally had to have a bar of soap, in her hands, prayer style, so she could sleep, because the curry smell was so bad. This, in my opinion, should be a ... read more
Business response:
Thank you for your valuable feedback. We sincerely apologize for the cleanliness issues you encountered during your visit. We have room inspection processes in place, and we are working with our Head of Housekeeping to see where we dropped the ball. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Good price Good price in an expensive area
Business response:
Greg, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and found us to be a good value. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good Location for Freeways Hotel was clean, easy to park car, located right off the freeway. The price was low for the area and the room was clean and adequate but don't expect any extras. The room had a kitchenette but no coffee maker. The free breakfast is just a drink and breakfast bar. But since I was traveling alone, I was glad that it felt safe there.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you liked the cleanliness of your room and that our location was perfect for your needs. Thanks for allowing us to be of service, and We look forward to your next visit. Sincerely, Hotel Management
COLD ROOM The window AC heater unit said to use wall thermostat it did not work after 1.5 hours in the room at 50 degrees with my coat on the front desk clerk came to the room after 2 calls went to the window unit flipped open the lid and turned off the AC and turned on the HEAT
Business response:
Raymond, thank you for your review. We are sorry for the issues you had with the HVAC unit of your room and regret the inconvenience it caused. We have informed our Maintenance team about your concerns so that corrective measures can be taken. We hope you will consider choosing us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Warm Springs
How is Extended Stay America - Fremont - Warm Springs rated?
Extended Stay America - Fremont - Warm Springs has a 4.2 star rating with 1,048 reviews.
When is Extended Stay America - Fremont - Warm Springs open?
Extended Stay America - Fremont - Warm Springs is open now. It will close tomorrow at 12:00 a.m.