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Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When checking in, guy at the desk was very quiet and barley spoke. Didn’t explain anything like how to get to my room, the rules for pets or anything. Just asked me what room I wanted out of two aval and then handed my keys to me and that was it. Could be a little more personable being at the front desk.
Business response:
Dear Jessica, Thank you for reviewing your stay with us. We apologize for the disappointment caused by the lack of responsiveness from our staff. Our team usually does an excellent job welcoming our guests courteously and attentively. We will address this with our associates to ensure we are well-poised in serving our guests moving forward. We appreciate your feedback and hope you will return for a more pleasing experience. Sincerely,Hotel Management
Extended stay was pretty awesome.
Business response:
Dear Dawn, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team.We hope you will revisit the next time you are in the area.Sincerely,Hotel Management
The rooms had kitchens but no utensils and no coffee.
Great Overall, great spot to crash out after a long day in yosemite. Only issue was in our bathroom, there was an opening or some cosmetic damage above the shower head. And also, random alcohol wipes under sofa chair and behind the nightstand. I know sometimes it gets busy but just need to double check the room before checking in the guest.
Business response:
Dear Guest, Thank you for evaluating your recent stay; please accept our apologies for the inconvenience you experienced while staying with us. Our team strives to ensure an exceptional experience for each guest. Therefore, we are disappointed that your room did not meet your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We appreciate you bring... read more
There is a first time for everything. This was the first time i stayed in a hotel and there was no shampoo and conditioner. Also vending machine has no bottle water, Had to run to a store and purchase it. Also the person in the hotel lobby had no personality, iv had better conversations with a 5 year old.
Business response:
Dear Emanuel, Thank you for staying with us. It's great to hear you enjoyed your stay overall; however, we apologize for any disappointment with our in-suite amenities. Certain toiletries are available and complimentary at the front desk anytime. Our team will gladly deliver these items to your suite upon request. Your feedback is much appreciated, and we will be sure our front desk communicates this more clearly going forward. Thank you again for your feedback, and we hope to welcome you back soon. Sincerely,Hotel Managemen... read more
Noisy area around the hotel. It was said „breakfast included“, but there was just coffee and cookies and none left at 8 o‘clock. The Bathroom was in no good condition.
Business response:
Dear Nadine, Thank you for reviewing our hotel and highlighting the areas where we can progress. We are evaluating the instances you mentioned, as we are committed to offering better service to our guests. Your feedback is important to us and will be shared with the management team for further improvement in the field mentioned. Please allow us to improve and give us another opportunity to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 4.2 star rating with 1,489 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.