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Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient, clean location and professional staff. Great location near beautiful River Park shopping and freeway access!
Business response:
Dear Laura, Thank you for staying at Extended Stay America during your recent trip to Fresno. We are delighted to hear you had an enjoyable, comfortable stay, and our location, close to the beautiful river park and shopping, was perfect for your visit. We appreciate you being our guest and look forward to welcoming you back! Sincerely,Hotel Management
Uncomfortable Was given a room with no carpet and it wasn’t clean. I could feel all the dirt. Bed was very uncomfortable and body aches every morning.
Business response:
Dear Guest, Thank you for taking the time to leave a comment about your stay with us. We appreciate you bringing these concerns to our attention, and we hope you will accept our apologies for any housekeeping oversight in your suite. Your comments will be shared with our team to ensure this is not repeated. Thank you for being our guest; we invite you to come back and stay with us the next time you are in our area. Sincerely,Hotel Management
Clean & convenient We are snowed out of area so we are staying here in an emergency basis. It’s clean & convenient. Everyone is friendly.
Business response:
Dear JoAnn, Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, attentive staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon! Sincerely,Hotel Management
disappointed in management
Business response:
Dear Guest, Thank you for being our guest. We are glad you had a satisfactory time here. However, we apologize if one of our associates adversely impacted your experience. Our goal is total guest satisfaction; therefore, we regret that this was not your experience. Everything we do is aimed at providing you with an excellent experience. We want to regain your trust and hope you will give us that opportunity. SincerelyHotel Management
Ok room overall The room was ok overall. Some cons were that the bedside lamps had the wrong light bulbs on purpose. Maybe to save on energy. There was a hole in the bathroom door, very noticeable stains on the carpet, and black stains on the bed sheets. The pros are that it has a full-size fridge if you plan on staying longer days. Usually, stay here for when I hike Yosemite, and it’s convenient for nearby stores, food, and the freeway.
Business response:
Dear Ruth, We appreciate you pointing out particular items you loved and areas where we can improve. We are committed to offering the best experience for our guests, and we will use your comments for future improvements. Thank you for choosing us and taking the time to leave your review. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Check in was pleasant and easy. The room was not what I expected. There were no dishes, glasses, utensils, plates, nor any pans for cooking. Basically the kitchenette was useless. What was really disappointing was no coffee maker. Coffee is only served in the lobby from 6:30am-9:30am. These are also the breakfast hours. Breakfast was granola bars, instant oatmeal (no hot water to make) and sweet muffins. The room needs a deep cleaning. The phone and alarm clock were caked with dirt and grime. In the bathroom there was an old... read more
Business response:
Dear Alan, We are very disappointed that we did not meet your expectations during your visit. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. Our concerned team is already working on the issues to improve. We appreciate you sharing these details and are very grateful for your patience. Please stay with us again so we can show you the hospitality you deserve. SincerelyHotel Management
I ask for a handicapped room Non available I was given a regular room Hard to shower with a step In tub.
The staff is very helpful and attentive of service needed.I appreciate their welcoming attitudes. Rooms are very comfortable and roomy. The location feels safe and easy access to freeway. Enjoyed my stay. Thanks again 😊
Business response:
Dear Theresa, We are delighted you enjoyed your stay at Extended Stay America. It is great to know that we exceeded your expectations and you thoroughly enjoyed our excellent service, well-appointed accommodations, and convenient location. We hope you will return whenever your travels bring you to the city.Sincerely,Hotel Management
Hotels messed up my booking but Monique and the guy I forgot his name took care of it for me. My first time staying in the third floor but the rooms were clean I did need another pillow but that’s just me
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 4.2 star rating with 1,489 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.