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Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is old, but the staff made it very pleasant to stay there. They tried very hard to have everything you would need in the office. You just had to ask for it. I did appreciate that my dogs could stay and nobody hassled me about them
Business response:
Dear Laura, thank you for your kind words! We are pleased to hear that our staff made your stay enjoyable and that you appreciated our pet-friendly policy. While the hotel may be older, we are committed to providing excellent service and a comfortable experience. We look forward to welcoming you and your dogs back to Extended Stay America.Sincerely,Hotel Management
Price point
Business response:
Dear Frank, Thank you for your feedback. We appreciate you taking the time to share your thoughts. We understand that the price point may not have met your expectations, and we apologize for any inconvenience this may have caused. Your comments are valuable to us as we strive to improve our services. We hope to provide you with a better experience in the future.Sincerely,Hotel Management
Very nice hotel
The hotel overall was just ok. The carpet was stained with something red, had sticky spots and looked like it wasn't vacuumed. There was only 1 small trash bin and that was in the bathroom. The bed was comfortable but it had only 2 pillows.One of them was very flat which should be replaced and tossed out immediately. The AC unit wasn't the greatest but it did the job and kept the room cool. As for the bathroom it was small, toilet paper was set it a weird place, under the sink and the shower head was clogged. I woke up at 4:... read more
Business response:
Dear Anna, Thank you for your feedback. We sincerely apologize for the cleanliness issues and the inconveniences you encountered during your stay. The condition of the carpet, lack of sufficient trash bins, pillow quality, and bathroom setup do not reflect our standards. We are committed to addressing these concerns promptly to improve our services. Your comments about the AC unit and pest sighting are also noted for immediate action. We appreciate your recognition of our comfortable bed, ample parking, and safe area. We hop... read more
Everything
Business response:
Dear Bernard, Thank you for your wonderful feedback. We're thrilled to read you loved your stay at Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We look forward to welcoming you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 3.3 star rating with 2,596 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.