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Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay away Tv broken in first room second room no tv third room handicapped shower horrible. If ur going to Fresno go one block north and stay at the Hyatt place may cost a little more but worth it.
Business response:
Dear Guest, We sincerely apologize for the inconvenience you experienced with the room and amenities during your stay. We strive to ensure that all rooms are fully functional and comfortable, and we will address the issues with the TV and shower immediately. Your experience does not reflect our usual standards, and we’re taking your comments seriously to improve. We truly appreciate your feedback and hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
Check in was at 3 PM. Needed to make it to a concert down the street by 3:45 PM. Arrived at 3 PM and had to wait until 3:45 PM for a room to be ready, despite booking the room in Nov. 2024. We were late to the concert and missed most of the band’s set that started at 3:45 PM. Due to the inconvenience, the second employee I spoke to that eventually got me a room (ADA accessible when that is not a necessary accommodation for me but it apparently was the only room available at 3:45 PM) said she would discount the price due to t... read more
Business response:
Dear Guest, We sincerely apologize for the delay at check-in and the inconvenience it caused, especially with your plans to attend the concert. We understand how frustrating it must have been to wait for your room, especially after booking well in advance. We also regret the confusion regarding the promised discount and the room type provided. This is not the level of service we aim to deliver, and your comments have been shared with our front desk team for review and follow-up. Thank you again for your feedback—we hope to w... read more
Quiet place
Business response:
Dear Guest, Thank you for your feedback! We are delighted to hear that you enjoyed a peaceful and relaxing stay. Providing a comfortable environment for our guests is always a priority, and it is wonderful to know that you had a positive experience. We appreciate your support and look forward to welcoming you back to Extended Stay America for another great visit in the future!Sincerely,Hotel Management
Nice place
Like it
Business response:
Dear Guest, We’re glad to hear that you enjoyed your stay with us. It’s great to know that everything met your expectations. We always strive to make our guests’ experiences comfortable and memorable. However, please provide a bit more detail on any areas where we could improve. Your insights are truly valuable to us. We look forward to welcoming you back soon and ensuring another fantastic stay! Sincerely, Hotel Management
Staff were great hotels. Nice and clean
Staff were friendly. Place was clean
Business response:
Dear Guest,Thank you for taking the time to share such excellent feedback for Extended Stay America! We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our wonderful team, who work around the clock to ensure a memorable stay for every guest! We hope to see you again next time you are in the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 3.3 star rating with 2,657 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.