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Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Should’ve been gated in.
One star hotel I ended up checking out an hour after checking in because the hotel was not what I expected. The bed was super hard, floor dirty, "kitchen" from the 70's, no microwave, stained linens, and overall didn't feel super safe.
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize that your experience did not meet expectations. Your concerns regarding the bed comfort, cleanliness, and the condition of the kitchen have been noted, and we will be addressing these areas with our team to ensure improvements are made. Guest safety and satisfaction are our top priorities, and we are sorry that you did not feel secure. We hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,Hotel Management
We just stayed short time. The staff at the front desk was super nice!
Business response:
Dear Michiko, Thank you for your feedback. We are delighted to hear that you had a positive experience with our front desk staff. Providing friendly and helpful service is a priority for us, and we’re happy to know it made an impact on your short stay. We hope that during your next visit, you'll have more time to enjoy everything our hotel has to offer. We look forward to welcoming you back for another great experience!Sincerely,Hotel Management
Close to my medical and we always enjoy the kitchen and appliances
Business response:
Dear Michael, We agree! We are in a great location, so its convenience gives our guests easy access to their needs, and we are happy it was for you, too. Thank you for taking the time to write a review about your exceptional stay at Extended Stay America. We look forward to welcoming you back to our hotel on your next visit to the area. We wish you good health!Sincerely,Hotel Management
The Customer Service Was Awesome and staffs Was really nice and professional
Zero supplies in room. No coffee maker. No cooking supplies. No silverwear or bowl. No microwave in my room. Not even a small shampoo or conditioner. You mist grt all that from office. "Breakfast" was coffee and small packaged muffins. Room was way outdated and looking dingy. Carpet stains. Bed was clean at least. Windows dirty. Walkway needs sweeping. You'll likely find this to be lowest price and you get what you pay for...bare bones.
Business response:
Dear Rick, Thank you for reviewing your recent stay. Please accept our apologies for not meeting all of your expectations, as we always want to provide an outstanding experience for every guest. We appreciate you letting us know how we can improve.It was a pleasure hosting your visit, and we would love the opportunity to accommodate you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 3.3 star rating with 2,657 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.