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Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Won’t be back It’s “alright” if you don’t mind a few bugs in your room.
Business response:
Dear Scott, We sincerely apologize for the inconvenience you experienced during your stay. Your concern about bugs in the room is taken very seriously, and we are committed to addressing this issue immediately. Our goal is to provide a comfortable and clean environment for all our guests. We appreciate your feedback as it helps us improve our services. We hope you will give us another opportunity to provide a better experience. Thank you for bringing this to our attention.Sincerely,Hotel Management
While the price was nice the condition of the room was not as nice.
Business response:
Dear Laerke, Thank you for your feedback. We're glad you found the price satisfactory. However, we regret that the room condition did not meet your expectations. We appreciate your input and will use it to improve our accommodations. We hope to have the opportunity to provide a better experience for you in the future.Sincerely,Hotel Management
Pay the extra 100 to stay elsewhere I regretted staying here. The room was dingy and dilapidated. It smelled musty and had a hint scent of melted plastic or some sweet chemical. Everything was outdated or just seemed used up and old. They charge extra for faster internet. The room key didn't work the first time I tried so I had to go back into the office to get help. The workers at the front were the best part. They were very kind and helpful.
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the condition of your room and any inconvenience you experienced. Your comments regarding the musty smell, outdated amenities, and internet charges are taken seriously, and we will address these issues promptly to improve our facilities. We are glad our front desk staff provided you with excellent service and assistance. Your feedback is invaluable in helping us enhance our guests' experience, and we hope to have the opportunity to provide you with a... read more
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Business response:
Dear Harnoor, Thank you for your feedback. We apologize for any aspects of your stay that did not meet your expectations. Your satisfaction is important to us, and we appreciate your insights as they help us strive for improvement. We hope to have the opportunity to better serve you in the future.Sincerely,
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 3.3 star rating with 2,657 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.