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Extended Stay America - Gainesville - I-75
- Hotels
- Gainesville, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3600 SW 42nd St., Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient and clean bed a little uncomfortable Linens need be updated
Business response:
Randall, thank you for being our guest at Extended Stay America - Gainesville - I-75. We are glad you enjoyed your overall stay and that our location was perfect for your visit. We value your observation and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
would be great for a long stay service was very cheerful, room was nice, though the heater was noisy and there was hair in the sink. the kitchen area would be great for guests staying longer than one night of rest
Business response:
Thank you for posting the review of Extended Stay America - Gainesville - I-75. We are glad you liked our service and had an overall nice stay. However, we are sorry for the cleanliness and maintenance issues you encountered in your room. I will share your comments with my housekeeping and engineering department to prevent this from happening again. Thanks again, we hope to make it up to you on your next visit. Sincerely, General Manager
We have stayed at this hotel once a year for the last 3 years visiting family in Gainesville. It's seemed a little more run down than last year. The frying pan supplied for the kitchen was unusable. One of the dresser drawers had nails sticking out in the inside where your clothes go. Just little things that seemed different than before. Otherwise we will stay there again.
Business response:
Your review for our hotel was recently brought to my attention. I sincerely apologize that the pan and the dresser drawers were not up to standards. To make sure this doesn't happen again, I have instructed our housekeeping and maintenance to carefully look for the things you described and fix or replace them immediately. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Pet Friendly solution for lodging needs. We were travelling with our pets, so the accommodations were just what we needed.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed your stay at our hotel and found pet friendly well suited for your needs. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Asked for a printed receipt and staff did not want to print it, the reason being "get it through Hotels.com, because the rate is low to print receipts".
Business response:
Thank you for taking the time to share your experience. I am sorry to hear that our guest representative did not explain properly how to get a receipt when a reservation is made thru a third party channel like Hotels.com. Please accept our apologies. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
The room smells like cigarette smoke and people were smoking on the balconies
Business response:
The feedback provided in your review is much appreciated. I am sorry to hear that your room smelled like smoke and people were smoking on the balcony. We are a non-smoking property and In response to your feedback, I am making sure we patrol the balconies more frequently to prevent this from happening again. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Just fine for the price
Business response:
Thank you for sharing your experience. I am pleased to read you found our affordable rates for accommodations suitable. Thank you for your amazing review of our property. We are delighted to know you were pleased with your stay.
Frequently asked questions about Extended Stay America - Gainesville - I-75
How is Extended Stay America - Gainesville - I-75 rated?
Extended Stay America - Gainesville - I-75 has a 4.2 star rating with 1,149 reviews.
When is Extended Stay America - Gainesville - I-75 open?
Extended Stay America - Gainesville - I-75 is open now. It will close tomorrow at 12:00 a.m.