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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No Breakfast The room was ok the pillows were terrible. There was no breakfast when we were to there was one both days we stayed.
Business response:
Dear Lonnie, Thank you for your feedback. We apologize for the discomfort you experienced with the pillows and for the lack of breakfast during your stay. Providing a comfortable and satisfying experience is our priority, and we regret that we did not meet your expectations. We will address these issues with our team to ensure improvements are made. Your comments are important to us, and we hope you will give us another chance to provide you with a better experience in the future.Sincerely,Hotel Management
The hair dryer was not working and did not get a replacement one
Definitely not a 5 star property, but it is clean and comfortable. My last stay the check in was painfully slow, but I’m guessing the lady was new.
Business response:
Dear Stephen, Thank you for your feedback of your stay at Extended Stay America. We're glad to hear that you found our property clean and comfortable. However, we apologize for any inconvenience you experienced during the check-in process. Rest assured, we'll address this issue to ensure smoother and more efficient service in the future. Your comments are invaluable as we continuously strive to improve our guest experience. We hope to welcome you back for a more seamless stay.Sincerely,Hotel Management
Awesome! Nice employees.
We couldn't get the breakfast as it was promised. Breakfast stuff was finished before time. I wouldn't recommend this hotel to someone who is considering free breakfast.
Business response:
Dear Ahmed, We appreciate your generous rating and are glad you enjoyed your overall stay; however, we are sorry for your disappointment regarding the breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. We value your feedback as we continually strive to improve our guest experience. Thank you for being our guest, and we look forward to seeing you soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,518 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.