Extended Stay America - Great Falls - Missouri River

Elin 

on Expedia

a year ago

I tried to stay here when I need to overnight in GTF. It is easy access and a quiet area. It is close to the shopping areas as well for my needs. I love the morning view at the river next by with walking trails and a fun play ground as well. The staff is always wonderful. The rooms clean and comfy beds. So far I have had good experiences every time. 

Marsha 

on Expedia

a year ago

We liked the green public space on the Missouri River available to us directly behind the property. We had a private kitchen to prepare all our meals. They had dishes, utensils, and cookware available. Desk staff was friendly, easily available, and helpful. I interacted quite a bit with Jenn and Nicole - they both were a great help. The assistant manager Eric, and the manager (whose name I did not catch) were also welcoming, and let us know they appreciated us as guests. 

Geraldine 

on Expedia

a year ago

The only complaint is that the room smelled a like musty . 

Marsha 

on Expedia

a year ago

Jenn at the front desk was wonderful. She addressed my concerns, always greeted me with a smile, and offered helpful suggestions. Eric was professional, remained calm under pressure (there was a water leak in another room; he kept the hotel informed and it was fixed quickly). A big plus to us was the green space in the back of the hotel that went down to the Missouri River. Picnic tables, benches, playground, great to walk your dog, and you could even get in the river. 

Chris 

on Expedia

a year ago

Unable to stay, they were overbooked so just provided average rating. Staff a bit snappish when we arrived and told us that they oversold and no room for us, but I suspect they were overwhelmed at the time. They were very helpful when called to have my room charge removed after charging me.