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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quality according to price
Business response:
Dear Mayalin, Thank you for your kind feedback! We are thrilled to know you found the value at Extended Stay America met your expectations. Providing a comfortable and affordable stay is our goal, and it is wonderful to hear we succeeded during your visit. We look forward to welcoming you back for another great experience!Sincerely,Hotel Management
Great staff. Same lady the last 3 times I’ve stayed. She is so helpful. Room was good.
Staff at front wonderful. Fan noisy
Business response:
Thank you, Jacqueline, for your positive review! We are delighted you had a wonderful experience with our front desk team at Extended Stay America. We also appreciate your feedback regarding the fan noise and will look into it to ensure a more comfortable stay in the future. We hope to welcome you back soon!Sincerely,Hotel Management
The hallways had a bad smell, musky and dirty. The room was clean, but the bathroom was in rough shape.
Business response:
Dear Gerald, Thank you for your experience with us. While we are glad you found the room clean, we apologize for the unpleasant smell in the hallways and the condition of the bathroom. We understand how essential a fresh, well-maintained environment is for a comfortable stay, and we are actively working to address these issues. Your feedback is invaluable in helping us make necessary improvements, and we hope you will consider giving us another chance to provide a more pleasant experience in the future.Sincerely,Hotel Manage... read more
We have stayed at this location before. We had some issues the first time. We decided to give it another try, because it is the closest place to my sister’s place. One of my biggest pet peeves is garbage,! I don’t understand why the garage cans were overflowing and cigarette butts all over the ground.the garbage was like that for 2 days. The cigarette butts stayed! I noticed that the staff sat around chatting with each other. As a business owner, I felt they should have been cleaning up the trash and cigarette butts out fron... read more
Business response:
Dear Rebecca, Thank you for your feedback. We appreciate your decision to give us another chance, and we sincerely apologize for the cleanliness issues you encountered during your stay. Overflowing garbage and litter are unacceptable, and we understand how this impacted your experience. Your observations about our staff are also noted, and we will address this internally to ensure our team prioritizes the maintenance of our property. Your feedback is invaluable in helping us improve our services. We hope to have the opportun... read more
Good price but noisy and tough crowd.
Business response:
Dear Dan, Thank you for your feedback! We’re glad to hear you found Extended Stay America a good value. We understand that noise can be an issue, and we appreciate your input as it helps us improve. We hope to welcome you back for a quieter stay in the future.Sincerely,Hotel Management
I visited Great Falls for the first time to perform alongside the symphony last week. Convenient because the downtown is there 2-3 minutes drive away. Hotel says there's a view of riverfront, however, you'd be seeing more of the parking lot (so just buy regular). It's non-smoking but you'd still smell some near the entrance of hotel. Property condition seems to be okay: there was a fire-alarm that went off at midnight for roughly 10-15 minutes, and I was told that there was something to do with watertank (?). Staff Jenn was ... read more
Business response:
Dear Katsuya,Thank you for your thoughtful review! We are delighted that you enjoyed your first visit to Great Falls and found our location convenient for your needs. We are glad Jenn was able to assist you and provide a positive experience. Your feedback about the property will help us improve, and we look forward to welcoming you back for another great stay!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,518 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.