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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The fire alert went off in our room around three in the morning for no reason. Someone did come to our room to check if we were okay and he checked the phone and said it was not working also. The recliner chair will not go back to regular position without some one pushing on the leg rest while standing in front of the chair. The muffin the I picked up for breakfast was very old one not fresh and there was no cups for hot coffee juice the juice cups.
Business response:
Dear Gary, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the fire alert and the issues with your room's recliner chair. It's also disappointing to hear about the breakfast quality and availability of cups. We appreciate you bringing these matters to our attention as we strive to improve our services. Your experience is important to us, and we hope you will consider staying at Extended Stay America again. Sincerely,Hotel Management
Ok but internet out Nice and adequate for a night on a road trip. My only complaint was internet was out.
Clean, nice area and walkable to restaurants.
Business response:
Dear Bruce, Thank you for your positive feedback! We’re thrilled to hear that you found our hotel clean and enjoyed the nice area with convenient access to nearby restaurants. Providing a comfortable experience for our guests is our top priority, and your kind words motivate us to keep improving. We look forward to welcoming you back to Extended Stay America on your next visit!Sincerely,Hotel Management
Had to change trip date and they charged a fee.
Business response:
Dear Debra, Thank you for your feedback regarding your recent experience with us. We understand that changing trip plans can be frustrating, and we appreciate your understanding of our policies, which help us maintain quality service for all our guests. Your comments are important to us, and we are continually working to improve our services. We hope to welcome you back soon for a more enjoyable stay!Sincerely,Hotel Management
Loved you could walk along the river on a beautiful path through a park to get to restaurants. Their computer system was down so we couldn’t get checked in til after we came back from dinner. Just a grab and go breakfast.
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,518 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.