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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome! Nice employees.
We couldn't get the breakfast as it was promised. Breakfast stuff was finished before time. I wouldn't recommend this hotel to someone who is considering free breakfast.
Business response:
Dear Ahmed, We appreciate your generous rating and are glad you enjoyed your overall stay; however, we are sorry for your disappointment regarding the breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. We value your feedback as we continually strive to improve our guest experience. Thank you for being our guest, and we look forward to seeing you soon.Sincerely,Hotel Management
This is a clean, quiet hotel in good proximity to good restaurants. Great for a one night one the road stay.
Expected a breakfast but ended up with basically nothing!
Business response:
Dear Orville, Thank you for choosing us and for taking the time to leave a review. We apologize for any inconvenience during your breakfast experience. Your feedback is valuable, and we will work diligently to ensure a consistently satisfying breakfast for all our guests. We appreciate your understanding and hope you were still able to enjoy your stay with us. It was our pleasure accommodating you, and we hope to have another opportunity to welcome you back soon.Sincerely,Hotel Management
2nd time I've booked w/ESGF, and I will stay again The keycard maker was broken, so staff had to run a round letting guests into their rooms for 2 days. What a nightmare for them! It quadrupled their work, but they didn't complain and were more than happy to help. Jose was amazing. He gave us a discount on the room for our troubles and did everything he could to ensure we had a great stay.
Business response:
Dear Shannon, Thank you for sharing your feedback at Extended Stay America. While we regret any inconvenience caused by the keycard issue, we're glad our staff, especially Jose, could assist you promptly and ensure your stay was enjoyable. We appreciate your kind words and look forward to welcoming you back for a seamless experience in the future.Sincerely,Hotel Management
A place for the night on road trip. The hotel was nice enough, waited 10 minutes to check in as no one was at the front so I phoned the hotel and was told I would have to wait 10 or 15 minutes as he was working on a maintenance issue. We went for supper and came about an hour later and checked in with no problem. The hotel is in a quiet office neighborhood by the river and the trail system. There are some nice restaurants within 5 - 10 minutes walking distance. Unfortunately we arrived late and left early so we didn’t get a ... read more
I felt bad for the staff, they were scrambling because the card maker for the doors got fried in a power surge. They were very busy letting visitors into their rooms which made them frazzled at times. The room was clean I was disappointed with coffee and a packet if oatmeal and a packaged muffin. This is not what I consider a continental breakfast.
Business response:
Dear Mary Ellen, We appreciate your feedback and apologize for the inconvenience caused by the card maker issue. Your concerns regarding breakfast offerings are duly noted, and we regret any disappointment it may have caused. Rest assured, we will review our offerings to ensure they meet the expectations of our guests. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,481 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.