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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
s
Not great breakfast It said breakfast but was only dry muffins and granola bars
Business response:
Dear Ron, we regret any disappointment you had with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again.Sincerely,Hotel Management
The check in was a disaster. Got there at checkin time was told to room wasn’t ready and to come back in a hour. Came back 90 min later only to be told to return again in another hour. I guess while on vacation you have to find something to for 2.5 hours while they get your reserved room ready. I realize they are short staffed, but come on. Maybe a manager should be rolling up there sleeves. Stop apologizing and fix the issue.
Business response:
Dear Leon, thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services. We are truly sorry and hope you will consider giving us a second chance in the future.Sincerely,Hotel Management
This hotel is a little sad. This particular Extended Stay is showing its age. The room was sad. The carpet was torn in many spots and the feel of it made me wear something on my feet while walking on it. The table was wobbly and all four legs were loose. And the chairs were hard as rocks. The bed were clean and comfortable and this microwave worked well. Also, very rowdy people hung out in the parking lot, quite noisy and the general air about them made one pay attention to them while traversing from building to auto.
Business response:
Dear Keith, thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback and are sorry your stay was not the pleasant experience you deserve. Your feedback has been shared with our team to ensure similar issues are not made in the future. Thank you for bringing this to our notice. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,519 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.