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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Right on the river excellent staff
Business response:
Dear Dustin, Thank you for staying with Extended Stay America and reviewing your hotel experience. We're glad our location was perfect for you, and your kind words noting your satisfaction with our associates' gracious hospitality are most appreciated. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your compliment to our entire team, and we hope to be the first hotel you think of on future visits to Great Falls.Sincerely,Hotel Management
Transients outside, lots of loitering around doors, and around guest vehicles
Business response:
Dear Bryce, Thank you for being our guest. It is glad to know you had a pleasant stay. However, we are sorry for the concerns you mentioned, and we have noted them and will use them further for improvement. Please give us a chance to provide you with the flawless stay you deserve on a future visit. Thank you again for your feedback.Sincerely,Hotel Management
Front desk was very helpful. Cannot say too much for the room. They should not advertise breakfast when they do not provide. Granola bars, muffins, and oatmeal packets is not breakfast.
Business response:
Dear Jacqueline, Thank you for selecting Extended Stay America and sharing your review with fellow travelers. We are pleased that you enjoyed your overall stay, and we certainly appreciate your kind comments about our hospitable front desk associates. However, we are sorry for your disappointment with our breakfast selection. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. It was a pleasure to have you as our guest, and we hope to se... read more
Staff very helpful. Breakfast was a disappointment with only oatmeal and granola bars/muffins.
Expedia has it listed as with a pool - does not. Complimentary breakfast was granola bars and coffee.
Business response:
Dear Scott, Thank you for taking the time to review your recent stay at our hotel. We apologize for any confusion regarding the pool on our property, and we're sorry to hear that you were disappointed with our breakfast options. Our goal is to provide an exceptional experience to each of our guests, and we will be sure to review our third-party websites and our official site to ensure everything is up-to-date. We are grateful for your feedback and your patience. It was our pleasure hosting you, and we hope to do so again on ... read more
Clean and beautiful. Nice to have a mini kitchenette inside the room .
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 3.6 star rating with 2,064 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.