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Extended Stay America - Great Falls - Missouri River

4.2
  • Hotels
  • Great Falls, MT

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

800 River Dr. S., Great Falls, MT, 59405, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,481 reviews
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Darren's profile image
Darren 
3 years ago

No breakfast to include no coffee(evenin the room).. used covid as excuse. Front desk clerk rude and unknowledgeable. Great location by the river. Little things just disappointing. 

Business response:

Thank you for your candid evaluation. We regret not meeting your expectations and apologize for the unprofessional behavior of our staff. We will share your comments with our housekeeping team and make sure we are more diligent going forward. On a positive note, we are happy our location worked well for you. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
3 years ago

Close to the river and shopping. I did not like that there was no coffee in your room or lobby so you have to leave to get some they blamed it on covid. But all other hotels serve coffee 

Business response:

Thank you for making Extended Stay America a part of your travel plans. We are glad our location worked well for you and that you had a pleasant stay overall. However, we regret your disappointment with some of our amenities not being available during your stay due to the current circumstances. We do keep updated information on our hotel's website so our guests can be aware of what we currently offer. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management 

Chad's profile image
3 years ago
Anonymous's profile image
Anonymous 
3 years ago

no 

Anonymous's profile image
Anonymous 
3 years ago
Anonymous's profile image
Anonymous 
3 years ago

Seem like the outside garbage was running over when we checked in it was running over when we checked out it needed more attention. 

Business response:

Thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We value your feedback regarding the cleanliness and will be shared with our housekeeping team. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Jacalyn's profile image
Jacalyn 
3 years ago
Laura's profile image
3 years ago

Quiet gem by the river We have stayed at this hotel several times over the last 5 years. It has always been very clean, quiet and well run. The staff are friendly and helpful. The location can't be beat. Next to the river and a short walk to a couple good restaurants. 

Anonymous's profile image
Anonymous 
3 years ago

Great location! The property is right on the river close to everything. 

Business response:

Thank you for staying with us, and for your wonderful feedback. We are thrilled that you loved our terrific location as well as our hotel and accommodations. It is encouraging to receive comments like yours that let us know we are meeting our goal of service excellence. Thank you again for choosing Extended Stay America. We hope to have you stay with us again! Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Great Falls - Missouri River

How is Extended Stay America - Great Falls - Missouri River rated?

Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,481 reviews. 

When is Extended Stay America - Great Falls - Missouri River open?

Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.