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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don't leave anything behind! Nice place, pleasant people, but I accidentally left an item worth $40 in the room. When I realized it 5 days later and called I was told it was thrown away. Highly doubt that.
Business response:
Thank you for being our guest. First and foremost, we sincerely apologize for the unfortunate incident of the loss of your item. Let me assure you, as soon as we were informed of your loss, we began investigating this issue. Any property left behind in a guest suite is brought down to the reception area for safe keeping and is logged for tracking purposes. Our staff is well trained and reliable, so it is quite upsetting to read you feel there is a security issue at our property. If we can be of any further assistance, please... read more
Great value for money.
Business response:
Hans, thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America - Great Falls - Missouri River. It is wonderful to read you not only enjoyed our excellent service and amazing location, but you found us to be a great value. It was a pleasure having you stay with us and we look forward to welcoming you back soon. Sincerely, General Manager
Advertised with a continental breakfast, but not really. Prepackaged muffins and granola bars.
Business response:
We know how important it is to begin each day with a nutritious start, so all of our hotels offer a complimentary grab and go breakfast, we apologize it was not to your expectations. Our guests which do not have breakfast in their fully equipped kitchen typically find our breakfast bars, muffins, hot cereal, coffee and tea a perfect solution and a value add. It is never our intention to mislead our guests so we apologize for your disappointment. Now that you are a bit more familiar with our hotel and our brand, we hope to be... read more
Lights by bed didn't work. Called desk for help. Was asked if lamps were plugged in. Had to move night stand to check one plugin. When I told her light were not plugged in she giggled and said if we plugged them in, they would work. Had to get down on hands and knees to plug them in. Also asked where ice machine was located. Was advised there was no one. I said guess I would buy ice and put it in freezer of fridge. She didn't say there were ice cube trays of ice in the freezer.
Business response:
Thank you for sharing your candid comments. We are committed to offering all our guests an exceptional stay, and we apologize that we did not do so for your visit. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We regret the inconvenience caused and hope you will return so we can make it up to you. Sincerely, General Manager
Spacious Rooms We went unexpectedly to Idaho Falls. We checked in to Extended Stays. We did pay more for a separate bedroom and it was surprisingly spacious with free laundry which was welcome as we were coming down from Yellowstone
Business response:
Michael, thank you for choosing to stay at Extended Stay America - Great Falls - Missouri River. We are delighted to read you liked the spaciousness of your room and our complimentary laundry facility. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Michael, it was a pleasure having you as our guest at Extended Stay America - Great Falls - Missouri River. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Friendly staff. Comfortable room My kind of hotel. Comfortable and quiet. Room amenities are good
Business response:
Thank you for your stay at Extended Stay America - Great Falls - Missouri River and for taking the time to review our hotel. We are glad to know that you liked our friendly associates and your comfortable room. We hope to have you back with us soon. Sincerely, General Manager
Located on the Bike Path Location is great for access to the city network of hiking and biking paths. Two restaurants close by.
Business response:
Thank you for staying Extended Stay America - Great Falls - Missouri River and for sharing your feedback. We are thrilled to know our location was perfect for your trip and that you liked our clean room. It was a pleasure serving you, and we hope to be at your service again soon. Sincerely, General Manager
Business response:
Our thanks for the feedback of your visit at Extended Stay America - Great Falls - Missouri River. We are pleased to know you had an overall great experience. Please come back and see us again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,519 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.